Valeria Salmeron
12246 SW 113TH Ln Miami ,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Front Desk Service Agent/Chiropractic Assistant
Pathmedical
04.2023 - Current
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs for a busy front desk.
- Handled diverse clientele with cultural sensitivity, creating an inclusive environment for all guests.
- Proactively managed inventory levels of necessary supplies at the front desk area ensuring availability of key items such as stationary or toiletries.
- Maintained a high level of professionalism when handling guest inquiries, resolving issues promptly and courteously.
- Assisted in training new staff members on front desk procedures and software systems, providing guidance and support for their professional development.
Rover/Hotel Front Desk Clerk
South Florida Security Group
01.2020 - 06.2020
- Built trust with clients through consistent communication and detailed updates.
- Enhanced guest safety by staying vigilant. Ensuring a secure environment for everyone.
- Daily routine of checking different floors and garages.
- Verification of individuals entering the premises.
- Implementing hotel and residency rules.
Optician Assistant
Sears Optical
05.2018 - 01.2019
- Streamlined office processes for increased efficiency, handling appointments and managing patient records.
- Actively sought feedback from both colleagues and patients to identify areas for improvement within the practice.
- Provided exceptional customer service, addressing concerns and answering questions to ensure patient satisfaction.
- Conducted pre-screenings and preliminary tests for patients before they saw the optometrist, leading to more efficient appointments.
- Coordinated insurance billing for patients, ensuring accuracy while minimizing discrepancies or delays in payment processing.
Education
Bachelor of Arts - Criminal Justice
Miami Dade College
Miami, FL04.2023
High School Diploma -
Miami Senior High School
Miami, FL06.2017
Skills
- Guest Relations
- Customer Service
- Problem-solving skills
- Hospitality services
- Microsoft Office
- Safety and security procedures
- Front Desk Management
- Administrative Support
- Bookkeeping
- Attention to Detail
- Phone and Email Etiquette
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Service Agent/Chiropractic Assistant
Pathmedical
04.2023 - Current
Rover/Hotel Front Desk Clerk
South Florida Security Group
01.2020 - 06.2020
Optician Assistant
Sears Optical
05.2018 - 01.2019
Bachelor of Arts - Criminal Justice
Miami Dade College
High School Diploma -
Miami Senior High School
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