A hardworking and passionate worker. Excellent communication and customer service skills. Always eager to learn new skills and contribute to the success of the workplace and ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
All Device Sources
02.2018 - 03.2023
Completed data entry tasks with accuracy and efficiency.
Sorted documents and maintained organized filing process.
Preserved customer confidence and protected operations by keeping information confidential.
Updated and maintained customer information, documents and records.
Setting up appointments by phone and assisting walk-in customers
Sales Clerk
Ceramic Tile Supply Inc
06.2017 - 02.2018
Assisted customers by finding items quickly to boost store satisfaction rates.
Kept front check out area clean and organized for efficient service.
Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
Processed payments and returns with accuracy and efficiency.
Managing phone line: taking customer calls, making inventory or route calls.
Sales Associate\ Customer Service
Metro PCS
08.2015 - 12.2017
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Consulted with businesses to supply accurate product and service information.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Recorded accurate and efficient records in customer database.
Production Operator
H&H Screening And Graphics
10.2014 - 06.2015
Used equipment properly to avoid workplace hazards or injuries.
Supported production needs by performing routine tasks using standard procedures and equipment.
Inspected final products for defects and flaws using proper QA procedures.
Displayed good knowledge of safe operating and emergency procedures development and implementation.
Actively participated in team projects and met critical deadlines.
Education
High School Diploma -
Rancho Buena Vista High School
Vista, CA
Skills
Proficiency in English and Spanish, both written and spoken
Robotic Repair Facility Manager at NAVY Explosive Ordnance Disposal Expeditionary Support Unit ONE (EODESU ONE)Robotic Repair Facility Manager at NAVY Explosive Ordnance Disposal Expeditionary Support Unit ONE (EODESU ONE)