Valeria Sanginario

• Implement and drive sales strategies to grow and increase market share profitability.
• Provide product and service information to customers.
• Ensure programs are successfully coordinated and communicated.
• Enhance relationships and develop business opportunities.
• Review sales reports to improve and resolve customer accounts.
• Research and communicate market and industry trends.
• Attend training classes across functional/technical skills, leadership development, and product knowledge
• Develop and maintain a collaborative relationship with internal/external customers.
• Update leadership utilizing Bridgestone reporting tools on competitive market activity.
• Process, monitor, and track sales orders

• Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
• Managed time effectively while traveling for tournaments, attending practice and going to classes.
• Developed and maintained key relationships fellow athletes, coaching staff and school administrators and professors.

• Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
• Assist Fan Relations representatives by answering questions and performing duties related to services such as responding to emails, answering phone calls, and organizing incoming and outgoing mail.
• Managed over 40 fan-related calls and emails per day.

• Responsible for administering multiple golf tournaments throughout state of Tennessee.
• Administer On-Site Golf Tournament set up and registration for players.
• Helped register over 100 junior golfers and administered golf related tasks per tournament.

• Greeted each guest warmly and professionally, set positive tone for every interaction.
• Served on average of over 250 people and was able to deliver excellent service.
• Recorded and entered beverage orders into point-of-sale system.
• Assess cash and credit cards transactions.
• Displayed detailed and thorough knowledge of culinary and beverage items and offered product suggestions to customers.
• ABC Certified to serve alcohol to customers on the golf course.

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered over 100 phone calls per day regarding company hours, reservations, and menu item questions.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Documented reservations, alerted servers and managers of large groups and prepared seating

• Prepared various tax forms and documentation associated with tax documents.
• Organized client tax documents to facilitate quick preparation of tax returns.
• Examined, categorized and sorted incoming documents.
• Was able to sort over 100 tax documents per day that pertains to each client.