Valeria Sarabia
El Centro,CA
Summary
Dynamic and dedicated professional with over 5 years of customer service experience in diverse roles including cashier, member services representative, and sales associate. Proven ability to deliver exceptional customer service, manage multiple tasks effectively, and maintain a positive attitude. Currently pursuing a degree in Business Administration to further enhance business acumen and career growth.
Overview
7
7
years of professional experience
Work History
Sales Associate
Perfumania
El Centro, CA
06.2023 - Current
- Deliver outstanding customer service and promote new fragrances, driving sales and customer satisfaction.
- Process transactions accurately and maintain store presentation, ensuring a clean and organized environment.
Member Services Representative
Convey Health Solutions
Yuma, Arizona
12.2019 - Current
- Provide high-quality service to members, primarily seniors, while adhering to HIPAA guidelines.
- Efficiently handle inbound and outbound calls, manage orders, address complaints, and complete detailed call logs and reports.
- Utilize strong multitasking and computer skills to manage diverse responsibilities.
Cashier
Little Caesars
El Centro, CA
12.2017 - 06.2018
- Ensured exceptional customer service and created a positive first impression.
- Operated the cash register swiftly and accurately, processed purchases, and managed payments.
Education
High School Diploma -
Southwest High School
El Centro, CA05-2016
Associate of Business Administration -
Imperial Valley College
Imperial, CASkills
- Customer Service: Excellent interpersonal skills and experience in providing high-quality service
- Communication: Effective verbal and written communication in English, Spanish, French, and American Sign Language
- Technical Proficiency: Skilled in Microsoft Office (Word, Excel, PowerPoint) and various scheduling tools
- Problem Solving: Strong analytical skills and ability to address issues proactively
- Time Management: Capable of prioritizing tasks and managing time efficiently
Languages
English
Professional
Spanish
Professional
French
Limited
American Sign Language
Elementary
Timeline
Sales Associate
Perfumania
06.2023 - Current
Member Services Representative
Convey Health Solutions
12.2019 - Current
Cashier
Little Caesars
12.2017 - 06.2018
High School Diploma -
Southwest High School
Associate of Business Administration -
Imperial Valley College
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