Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Segarra Santiago

Davenport,FL

Summary

Driven professional with a proven track record at Ibeliv Dental Studios, excelling in strong organization and relationship building. Demonstrated ability to handle sensitive information discreetly and foster positive client relationships through superior verbal and written communication. Skilled in team collaboration and time management, consistently delivering exceptional customer service and operational efficiency.

Overview

3
3
years of professional experience

Work History

Desk Assistant

Ibeliv Dental Studios
05.2024 - 08.2024
  • Greeted guests in with friendliness and professionalism.
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Managed incoming calls and directed them to appropriate departments for timely resolutions.
  • Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
  • Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Office Manager

Marisol Cuevas
06.2024 - 07.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.


Volunteer

Mater Brighton Lakes Academy
03.2021 - 10.2022
  • Assisting kids from 2nd - 3rd grade during their aftercare time.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

Davenport High School
Davenport, FL
05.2024

Skills

  • Strong Organization
  • Reception duties
  • Maintaining records
  • Scheduling appointments
  • Fast Learner
  • Team Collaboration
  • Time Management
  • Verbal and written communication
  • Relationship Building
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Office Manager

Marisol Cuevas
06.2024 - 07.2024

Desk Assistant

Ibeliv Dental Studios
05.2024 - 08.2024

Volunteer

Mater Brighton Lakes Academy
03.2021 - 10.2022

High School Diploma -

Davenport High School

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Valeria Segarra Santiago