Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Valeria Sherer

Cary,NC

Summary

I am an immigrant seeking my path in a new country. If you're looking for someone highly organized, skilled in working with people, experienced in multitasking, problem-solving, and flexible, consider my candidacy.

Overview

7
7
years of professional experience

Work History

French/English Tutor

Self-employeed
Cary, NC
10.2017 - Current
  • Developed and implemented individualized lesson plans for students based on their needs and learning styles.
  • Provided feedback to students on their strengths, weaknesses, and progress.
  • Assisted students in developing reading comprehension strategies, grammar rules, and writing techniques.
  • Instructed small groups of students in English language fundamentals.
  • Encouraged open dialogue between myself and the students about their work and goals.
  • Organized activities that allowed for interactive learning experiences for all levels of learners.
  • Monitored student progress and offered additional help when needed.
  • Used various teaching materials such as textbooks, audio recordings, videos, worksheets. to enhance instruction.
  • Adapted teaching methods according to the individual needs of each student.
  • Conducted assessments regularly to evaluate student understanding of concepts taught in class.
  • Provided guidance on essay structure, sentence structure, spelling and grammar mistakes during review sessions with individual students or small groups of them.

Customer Service Representative

CarrierX
, CA
01.2022 - 08.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.

French/ English Teacher

LinguoStar
Nizhniy Novgorod, Russia
09.2019 - 07.2021
  • Provided feedback on written assignments submitted by students.
  • Conducted classroom activities to encourage student engagement in language learning.
  • Designed assessments to monitor student progress in English language development.
  • Provided individualized instruction for struggling students.
  • Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
  • Assessed student performance through tests, quizzes, and other forms of assessment.
  • Adapted teaching methods based on each student's unique needs and abilities.
  • Collaborated with colleagues to develop new strategies for teaching English as a second language.
  • Incorporated technology into daily lessons to enhance instruction.
  • Utilized multimedia resources such as videos and podcasts in class sessions.
  • Customized innovative methods and materials to produce effective learning experiences.

Education

Bachelor of Linguistics - Linguistics

Linguistic University of Nizhniy Novgorod (LUNN)
Nizhniy Novgorod, Russia
07-2018

Skills

  • Group management
  • Multitasking
  • Adaptability
  • Child Development
  • Organizational Skills
  • Attention to Detail
  • Reliability

Languages

English
Full Professional
French
Professional
Russian
Native/ Bilingual

Affiliations

  • I spend my free time reading and watching movies, I am also a fan of traveling, exploring new places, and learning about different cultures.

Timeline

Customer Service Representative

CarrierX
01.2022 - 08.2024

French/ English Teacher

LinguoStar
09.2019 - 07.2021

French/English Tutor

Self-employeed
10.2017 - Current

Bachelor of Linguistics - Linguistics

Linguistic University of Nizhniy Novgorod (LUNN)

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Valeria Sherer