Valeria Silva
Middletown,CT
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Burger King
Rackson Restaurants, Burger King
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Shift Leader in Training
Dunkin Donuts & Baskin Robbins
05.2024 - 12.2024
- Assisted in training new team members on operational procedures and customer service standards.
- Coordinated daily shift activities to ensure efficient workflow and exceptional customer experiences.
- Monitored inventory levels, placing orders to maintain stock for smooth operations.
- Implemented best practices for food safety and sanitation compliance during shifts.
- Supported management in scheduling staff to optimize performance during peak hours.
- Maintained a safe and clean working environment, adhering to company policies and safety protocols.
Crew Member
McDonald's Restaurant
12.2022 - 01.2024
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences for guests.
- Operated kitchen equipment and maintained cleanliness standards, promoting food safety and hygiene compliance.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Collaborated with team to achieve efficient workflow during peak hours, enhancing overall productivity.
Assistant Pharmacist
Inkafarma
01.2020 - 03.2022
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Provided exceptional customer service, addressing patient inquiries and concerns effectively.
- Collaborated with healthcare professionals to optimize patient medication regimens.
Education
MOA - Health Administration
Manchester Community College
Manchester, CT06-2025
GED -
Hayward Adults School
Hayward, CA11-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Organization and time management
- Calm under pressure
- Microsoft Word
- Simchart
- Excel
- Typing skills
- Team management
- Scheduling coordination
Certification
- Servesafe certified (Manager)
- Medical office assistant certified
- GED certificate
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Shift Leader in Training
Dunkin Donuts & Baskin Robbins
05.2024 - 12.2024
Burger King
Rackson Restaurants, Burger King
02.2024 - Current
Crew Member
McDonald's Restaurant
12.2022 - 01.2024
Assistant Pharmacist
Inkafarma
01.2020 - 03.2022
MOA - Health Administration
Manchester Community College
GED -
Hayward Adults School
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