Valeria Suarez
Sunrise,FL
Summary
Highly organized Volleyball Coach known for mentoring and building capable, respectable athletes. Professional coach promotes positive, working relationships with athletes and guardians. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Head Volleyball Coach
Pure Energy Volleyball
11.2022 - Current
- Enhanced team performance by implementing strategic training plans and conducting regular practice sessions.
- Improved player skills through individualized coaching, tailored to their strengths and weaknesses.
- Increased team's overall win rate with consistent evaluations of game footage and targeted improvement strategies.
- Motivated athletes through effective goal-setting strategies, resulting in increased drive towards personal improvement.
- Developed strong relationships with players, fostering teamwork and communication on and off the court.
Call Center Representative
LTD America
12.2022 - 07.2023
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
Barista
Starbucks
05.2022 - 11.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Personal Shopper
Walmart
08.2021 - 04.2022
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.
Education
BBA - Bussines
United International College
Miramar, FL04.2026
High School Diploma -
Colombia
Colombia 12.2019
Skills
- Staff Development
- Game Scheduling
- Training Routines
- Strategic Planning
- Organizational Skills
- Adaptability
- Media Relations
Affiliations
- Volleyball, Gym
Languages
Spanish
English
Timeline
Call Center Representative
LTD America
12.2022 - 07.2023
Head Volleyball Coach
Pure Energy Volleyball
11.2022 - Current
Barista
Starbucks
05.2022 - 11.2022
Personal Shopper
Walmart
08.2021 - 04.2022
BBA - Bussines
United International College
High School Diploma -
Colombia
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