Valeria Torres Amaya

Experience:

• Led the startup, business development, and operational planning for TAIDAI.
• Analyzed client needs and implemented successful sales strategies.
• Promoted the brand effectively on social media platforms.
• Empowered local women through workshops and economic initiatives, impacting Salvadoran society positively.
• Focused on fostering self-sufficiency and enhancing family economics.

Learning & Development:

• Gained extensive experience in leading and managing a startup, including business development and operational planning.
• Developed strong analytical and strategic skills through analyzing client needs and implementing successful sales strategies.
• Enhanced marketing and promotional skills by effectively promoting the brand on social media platforms.
• Deepened understanding of social impact and community engagement through initiatives to empower local women and enhance family economics, reflecting a commitment to social change alongside business growth.

Experience:

• Identified methods to improve customer experiences, consistently meeting or exceeding expectations.
• Delegated work to staff, setting clear priorities and goals for efficiency.
• Provided positive reinforcement and constructive criticism to motivate employee work efforts and foster a collaborative environment.
• Actively engaged with customers to understand their needs and ensure satisfaction with products/services.

Learning & Development:

• Enhanced customer service strategies by implementing methods to improve customer experiences.
• Developed effective delegation and leadership skills by setting clear priorities and goals for staff.
• Strengthened communication and team-building abilities through providing constructive feedback and fostering collaboration.
• Deepened customer relationship management skills by actively engaging with customers and ensuring their satisfaction with products/services.

Experience:

• Collaborated with the design team to create visuals that enhanced brand identity.
• Took the lead in generating ideas for creative content initiatives, fostering innovation in marketing strategies.
• Actively contributed to developing fresh approaches to marketing initiatives in brainstorming sessions.
• Dedicated efforts to growing our social media presence by crafting engaging content informed by data and customer insights.

Learning & Development:

• Gained a deep understanding of the impact of visuals on brand identity and recognition.
• Developed innovative thinking and creative problem-solving skills through leading content generation initiatives.
• Honed collaborative skills by actively contributing to brainstorming sessions and leveraging diverse perspectives for effective solutions.
• Strengthened analytical and data-driven decision-making abilities by crafting social media content informed by customer insights, driving meaningful engagement and brand growth.

Experience:

• Assisted in the recruitment process by screening resumes, conducting phone interviews, and scheduling face-to-face interviews with potential candidates.
• Created comprehensive job descriptions for new roles within the organization.
• Compiled detailed reports on employee performance evaluations, attendance records, and training programs.
• Analyzed internal feedback surveys from employees regarding their workplace experience.

Learning & Development:

• Enhanced recruitment and selection skills through hands-on experience, improving my ability to identify and evaluate top talent.
• Developed proficiency in job analysis and description writing, contributing to effective organizational structuring and role clarity.
• Strengthened analytical and reporting abilities through compiling and analyzing data on employee performance, attendance, and training.
• Gained insights into employee engagement and satisfaction, leading to actionable strategies for enhancing the workplace experience and fostering a positive organizational culture.