A motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving process. I am looking to utilize valuable skill set in a new, challenging position.
Overview
9
9
years of professional experience
Work History
Surgery Scheduling Coordinator
North Valley Orthopedics Institue
01.2024 - Current
Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
Streamlined surgery scheduling processes for improved team productivity and patient satisfaction.
Reduced patient wait times with effective communication between surgeons, staff, and patients.
Improved accuracy in surgery scheduling, ensuring appropriate pre-operative preparations were completed.
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Verified insurance coverage and obtained pre-authorizations.
Surgical Technologist (Vascular)
UpMedical
09.2022 - 01.2024
Created and maintained unobstructed operative fields using diverse range of tools.
Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
Worked with vendors for speedy procurement of services and equipment.
Positioned patients and set up drapes to create comfortable surgical environment for patients.
Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
Surgical Technologist (Student)
Northridge Hospital
04.2022 - 08.2022
Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Maintained high infection control standards.
Evaluated procedure needs and set up equipment, tools, supplies and instruments.
Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological and plastic surgery procedures.
Assistant Store Manager
Charlotte Russe
07.2019 - 02.2020
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Assistant Manager
Dollar Tree
09.2016 - 07.2019
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Licensed Vocational Nurse at Santa Clara Valley Medical Center - Valley Specialty Center / Orthopedics ClinicLicensed Vocational Nurse at Santa Clara Valley Medical Center - Valley Specialty Center / Orthopedics Clinic