Valeria Vargas
Romeoville,IL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel
Homerville, Illinois
10.2023 - Current
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
Manager
Mcdonalds
Romeoville, Illinois
04.2019 - 01.2024
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
Associate of Arts - Nursing
Joliet Junior College
Joliet, IL08-2025
Skills
- Positive and professional
- Food safety understanding
- Exceptional customer service
- POS operation
- Strategic Planning
- Policy Implementation
- Team Leadership
Languages
Spanish
Native/ Bilingual
Certification
- Food safety certified
- CPR certified
Timeline
Server
Cracker Barrel
10.2023 - Current
Manager
Mcdonalds
04.2019 - 01.2024
Associate of Arts - Nursing
Joliet Junior College
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