Valeria Vega

• Assisted with patient intake processes, ensuring accurate information collection and documentation.
• Supported healthcare providers during examinations by preparing instruments and maintaining a sterile environment.
• Scheduled patient appointments using electronic health record (EHR) systems to optimize clinic workflow.
• Managed medical supplies inventory, ensuring availability of essential tools for daily operations.
• Documented patient vital signs and medical histories accurately, contributing to comprehensive patient records.
• Communicated effectively with patients regarding follow-up visits and lab results to enhance care continuity.
• Conducted EKGs as requested by the physician.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

-Administered injections, medications and treatments as directed by the physician.
-Prepared laboratory specimens for analysis and organized lab results for review by the physician.
-Filed insurance claims forms in accordance with applicable regulations. Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
-Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
-Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
-Collected samples from patients for laboratory testing purposes.

-Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
-Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
-Organized patient charts before each day's clinic sessions began.
-Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
-Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
-Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
-Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

-Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
-Quickly answered a multi-line phone system and enthusiastically greeted callers
-Documented patient medical information, case histories, and insurance information to ensure smooth appointments and payment processing

-Customer service, patient scheduling, and billing were among the duties I coordinated in the front office
-Kept track of provider schedules and scope of practice in order to organize and schedule appropriate care on an ongoing basis.
-Resolved customer complaints in a professional manner while ensuring their satisfaction was met.
-Assisted other departments with various tasks when needed or requested.

-Listened to the needs and desires of customers in order to identify and recommend the best products
-Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts
-Stocked merchandise, clearly labeling items, arranging them by size or color
-Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online
-Worked diligently to meet or exceed special goals, such as credit card applications, special donations, and specific product promotions, on a regular basis.

-Coordinated promotional events to showcase new product launches or seasonal offerings, attracting new clientele and increasing brand awareness.

-Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
-Interacted with customers to assess their needs and recommend products or services
-Analyze customer feedback and make recommendations for how to improve processes and service levels
-I'm in charge of scheduling, inventory control, and stocking Provided excellent customer service in a timely manner
-Taught my team members how to use effective strategies to meet operational and sales goals.