Valeria Vera
Santa Ana,CA
Overview
32
32
years of professional experience
Work History
Nutrition Services Lead
Santa Ana Unified School District
Santa Ana, Ca
08.2016 - Current
- Managed the procurement of supplies from the Central Kitchen, Warehouse, and external vendors, ensuring waste minimization and cost-effective resource use.
- Maintained food safety by ensuring that all items were stored and served at proper temperatures throughout the day.
- Enforced food handling standards during preparation and service, adhering to strict safety guidelines.
Cake Decorator
Whole Foods Market Inc
Irvine, CA
09.2019 - 05.2020
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Cake Decorator
Stater Bros
Huntington Beach, CA
10.2011 - 07.2016
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Substitute Department head position. Organized and managed inventory in the backstock and freezer, ensuring products were readily available and correctly stored.
- Creating working schedules for the team members. Creating orders and inventory and maintaining inventory accurately
Cake Decorator
Cinderellas Cakes
Anaheim, CA
07.2009 - 09.2009
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
Manager of Operations
McDonald's Restaurant
Cuernavaca Mexico
10.1992 - 06.1996
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Enhanced team productivity by providing effective training programs and performance management systems.
Education
High School Diploma -
Bernabe E. Elias
Cuernavaca MexicoNo Degree - Nutrition Dietetics
Santa Ana College
Santa Ana, CA05.2027
Baking And Pastry Diploma - Baking And Pastry Arts
The Art Institute of California
Santa Ana Ca09.2009
Timeline
Cake Decorator
Whole Foods Market Inc
09.2019 - 05.2020
Nutrition Services Lead
Santa Ana Unified School District
08.2016 - Current
Cake Decorator
Stater Bros
10.2011 - 07.2016
Cake Decorator
Cinderellas Cakes
07.2009 - 09.2009
Manager of Operations
McDonald's Restaurant
10.1992 - 06.1996
High School Diploma -
Bernabe E. Elias
No Degree - Nutrition Dietetics
Santa Ana College
Baking And Pastry Diploma - Baking And Pastry Arts
The Art Institute of California