Valeria Yanez
El Paso
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
DDs Discounts
08.2023 - 06.2024
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Conducted inventory counts, ensuring accurate stock levels were maintained at all times.
Education
Bachelor of Arts -
The University of Texas At El Paso
El Paso, TX01-2027
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash management
- Customer focus
- Refund handling
- Multitasking and organization
- Order coordination
- Customer assistance
- Cleaning and sanitizing
- Reliable and responsible
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Cashier
DDs Discounts
08.2023 - 06.2024
Bachelor of Arts -
The University of Texas At El Paso
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