Summary
Overview
Work History
Education
Skills
Timeline
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Valeria Zama

Arlington Heights,IL

Summary

With a diverse background in management, mortgage and sales, I bring unique blend of leadership, client relationship skills and optimizing sales strategies in dynamic environments. I bring to the table strong computer, communication and analytical skills. Fluent in 3 languages: English, Romanian, Russian. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Transportation Safety Manager

Oriental Trans Inc.
07.2022 - 08.2024
  • With a deep understanding of federal and state transportation regulations, I ensured that all operations comply with the latest safety standards and guidelines.
  • Developed and delivered comprehensive safety training for drivers and stuff to ensure everyone is knowledgeable about best practice and emergency procedures.
  • Monitored all compliance items including physicals, licenses, random drug screens, annual reviews, hours of service regulations to ensure adherence at every operation.
  • Handled accidents, insurance claims and audits.
  • Reviewed driver's logbooks for accuracy and implementing corrective actions to to address discrepancies and maintain compliance.

Mortgage Loan Processor

American Mortgage Finance Inc
09.2020 - 01.2022
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Prepared file for final clear-to-close by branch management.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Analyzed borrower credit reports and income statements to verify accuracy.
  • Verified credit histories, personal references and employment backgrounds for each applicant.

Restaurant Server

Red Lobster Restaurant
10.2017 - 03.2020
  • Upsold high-profit items to enhance sales numbers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Software Development Engineer In Test - Information Technology

Techtorial Academy
Des Plaines, IL
05.2024

Associate of Arts - Business Administration And Management

William Rainey Harper College
Palatine, IL
05.2018

High School Diploma -

Ankeny High School
Ankeny, IA
05.2015

Skills

  • Critical Thinking
  • Customer Service
  • Time Management
  • Problem Solving
  • Multitasking
  • Sales Strategist
  • Communication

Timeline

Transportation Safety Manager

Oriental Trans Inc.
07.2022 - 08.2024

Mortgage Loan Processor

American Mortgage Finance Inc
09.2020 - 01.2022

Restaurant Server

Red Lobster Restaurant
10.2017 - 03.2020

Software Development Engineer In Test - Information Technology

Techtorial Academy

Associate of Arts - Business Administration And Management

William Rainey Harper College

High School Diploma -

Ankeny High School

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Valeria Zama