Valeria Zavala
La Quinta
Summary
Offering positive attitude and willingness to learn and grow in salon environment. Brings attention to detail and strong work ethic, ensuring tasks are completed efficiently and professionally. Ready to use and develop customer service and skincare and waxing skills in esthetician role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant
International School Of Beauty
Palm Desert, CA
03.2026 - Current
- Supported faculty with classroom preparations and materials management, enhancing learning experiences.
- Filled in for faculty when a leave of absence is needed and supported students with classroom duties.
Restaurant Hostess
Lavender Bistro
La Quinta, CA
10.2024 - 05.2025
- Welcomed guests warmly, ensuring a positive first impression and enhancing customer experience.
- Managed reservations efficiently, optimizing seating arrangements to maximize restaurant capacity.
- Monitored wait times and communicated effectively with guests to manage expectations and enhance flow.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Assisted in training new host staff, promoting adherence to service standards and brand values.
- Checked in with servers to confirm preparedness before seating customers.
Restaurant Hostess
Enzo's Bistro and Bar
La Quinta, CA
08.2023 - 05.2024
- Completed daily side work tasks assigned by management such as rolling silverware.
- Informed kitchen staff of any special orders or dietary restrictions.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
Sales Associate
Norman's Uniform Store
Palm Desert, California
07.2023 - 07.2023
- Helped customers find specific products, answered questions and offered product advice
- Developed trusting relationships with customers by making personal connections
- Arranged new merchandise with appealing displays to encourage customer sales
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Welcomed customers, offering assistance to help find store items
- Greeted customers promptly and responded to questions
- Kept areas clean, organized and well-stocked to maintain attractive store
Education
High School Diploma -
La Quinta High School
La Quinta, CA05-2023
Skills
- Team Collaboration
- Service and guest prioritization
- Organizational/Problem Solving Skills
- Bilingual(English & Spanish)
- Phenomenal people skills (Accommodating to guests/customers)
- Reliable and trustworthy/honest
- Great at listening/following directions
- Leadership skills and good time management
- Excellent communication skills
- Friendly and personable
- Compliant
- Sales and Marketing
- Handling Complaints
- Supply Restocking
Certification
International School of Beauty
Palm Desert California
July 1, 2025 - February 5, 2026
- Skincare Specialist Training - 900 hours
- Advanced Skincare Techniques Program
Timeline
Assistant
International School Of Beauty
03.2026 - Current
Restaurant Hostess
Lavender Bistro
10.2024 - 05.2025
Restaurant Hostess
Enzo's Bistro and Bar
08.2023 - 05.2024
Sales Associate
Norman's Uniform Store
07.2023 - 07.2023
High School Diploma -
La Quinta High School
Additional Information
Diligent worker focused on pursuing career in aesthetics dedicated to contributing my developed social skills and knowledge in a salon role that accommodates clients and their needs. Skilled in multitasking, communicating, and collaborating in settings. Hardworking and efficient at prioritizing people(clients) in order to promote positive customer service experiences. Bilingual in English and Spanish, offering a more solid comprehension of cultural diversity. My main strength comes in getting along with others and being extremely dedicated to the work I am assigned in order to make the environment I'm in run smoothly, making me a suitable candidate for this position offered.