Licensed RN with 1+ years of clinical experience. Seeking to become a top maternity nurse by following protocols, promoting efficient care, continuing education, and building meaningful relationships that will promote growth and help acquire work related experience. Proven to remain calm under pressure and able to handle high-stress situations. Consistently focusing on nurturing strong relationships with co-workers, patients, and their family members through communication, empathy, and outstanding customer service.
Hi, I’m
Valeria Chirino, RN
Paterson,NJ
Summary
Overview
6
years of professional experience
1
Certification
Work History
Hackensack Meridian Health UMCHackensack, NJ
Nursing Assistant
06.2022 - Current
Job overview
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (ex: age, culture, hearing and/or visually impaired, etc.).
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Observed or examined patients to detect symptoms that required medical attention.
Amazon Paramus, NJ
Customer Service Representative
10.2019 - 05.2022
Job overview
- Maintained customer satisfaction by organizing strategies that focused on addressing customer needs and resolving concerns, and de-escalating situations involving customer dissatisfaction
- Offered advice and assistance to customers while taking into consideration their wants and needs
- Maintained positive relationships with store personnel by being consistently professional and friendly.
- Responded proactively and positively to rapid change.
Xtend HealthcarePaterson, NJ
Call Center Representative
03.2021 - 06.2021
Job overview
- Gather and verify all required customer information
handling many inbound and outbound calls to and from customers. - Listened to customers needs or issues and provided helpful solutions to their problems.
- Investigated and resolved customer inquiries and complaints quickly.
- Schedule appointments and maintained and update appointment calendar.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Maintained organized and secure customer files to facilitate customer support and follow-up.
McDonald'sPaterson, NJ
Shift Manager
07.2017 - 09.2019
Job overview
- Handled working under a high pressure environment properly and accurately under specified standards.
- Logged data into computer software systems, safeguarding financial and personal information to avoid breaches.
- Managed scheduling,time off requests and found coverage for short staffed shifts.
- Assessed customer needs and asked the necessary questions to provide accurate customer service.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bo om-line profitability.
- Manage inventory, payroll, billing, bank deposits among other financial responsibilities.
- Trained and mentored new employees to maximize team performance.
Education
Passaic County Community CollegePassaic, NJ
Associate of Science from Nursing
05.2023
University Overview
Skills
- Problem-solving
- compassion
- Patient-Focused Care
- critical thinking
- Adaptability
- emotional intelligence
- Decision making
- strong interpersonal communication skills
- Bilingual
Certification
- Registered Nurse, New Jersey, License #26676746
- Basic Life Support (BLS)
Languages
Spanish
Native or Bilingual
Clinical experience
Clinical experience
- St-Josephs Hospital, Paterson , NJ
Maternity/Child health (Fall,2022)
- Performer post-partum assessment on mother and baby, charted the collected data, prepared patients for discharge, and provided mom with education in topics such as breastfeeding and shaken baby syndrome.
- St-Joseph Hospital, Paterson, NJ
Pediatrics (Fall, 2022)
- Performed patient care duties, administered medications, developed care plans and provided education to parents and children accordingly to their developmental age
- St-Joseph Hospital, Wayne, NJ
Medical/Surgical (Fall, 2021)
-Performed basic adult nursing care in a high pace unit, developed achievable care plans, and explained plan and procedures to patients.
- St-Joseph Hospital, Paterson, NJ
Psychiatric (Spring, 2022)
-Completed psychiatric evaluations, developed care plans, and monitored treatment compliance as well as changes in behavior and mental status.
Timeline
Nursing Assistant
Hackensack Meridian Health UMC
06.2022 - Current
Call Center Representative
Xtend Healthcare
03.2021 - 06.2021
Customer Service Representative
Amazon
10.2019 - 05.2022
Shift Manager
McDonald's
07.2017 - 09.2019
Passaic County Community College
Associate of Science from Nursing