Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Languages
Timeline
Generic

VALERIA MARQUES SANTOS

Orlando

Summary

Finance and Accounting Professional | 14+ Years of Experience in the Financial Sector

Experienced finance and accounting professional with over 14 years in the financial sector, working with large companies. Holds a Bachelor's degree in Human Resources Administration (UNINOVE) and Accounting (Centro Universitário FIEO), as well as an MBA in Tax Management (FIPECAFI). Demonstrates a comprehensive understanding of financial statements, tax legislation, auditing, and budget management.

Key areas of expertise include:
- **Financial Statements & Reporting**: Extensive experience in analyzing financial statements, managing accounting processes related to credit cards, private labels, and digital payments, and preparing management reports for top executives.
- **International Accounting Standards**: Proficient in IFRS, with the ability to apply these standards to enhance the accuracy and reliability of financial reporting.
- **Tax Management**: In-depth knowledge of tax legislation and calculations, including ISS, IOF, IRPJ, PIS, COFINS, deferred IRPJ and CSLL, as well as expertise in calculating actual and presumed profits, royalties, and deductibility of expenses.
- **Auditing & Reconciliation**: Strong background in internal and external auditing processes, accounting reconciliations, and managing provisions for doubtful debts, ensuring accuracy and compliance.
- **Budget & Cost Management**: Skilled in budget planning, monitoring actual vs. forecasted performance, identifying deviations, and working with cross-functional teams to develop corrective action plans.
- **Process Improvement**: Certified Green Belt in Six Sigma (Anova) with expertise in applying Kaizen methodology to drive process improvement and ensure quality control.
- **Client Relations & Presentations**: Proven ability to lead client meetings, present financial data, and deliver clear and actionable insights to top management.
- **Analytical & Problem-Solving Skills**: Strong analytical vision to examine accounting records, prepare financial statements, and conduct financial reconciliations. Adept at handling unforeseen challenges and developing alternative solutions.
- **Communication & Teamwork**: Excellent interpersonal skills, with a track record of building constructive relationships with supervisors and co-workers, contributing to a collaborative work environment.

Highly organized and disciplined, with a logical approach to solving financial challenges, and a commitment to delivering accurate, timely financial insights to drive business decisions.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Financial Development Specialist

Employer Trabalho Temporário S.A
07.2018 - 04.2019
  • Company Overview: Cielo S.A
  • [Cielo Corp.], a private company in the financial services segment in acquiring (card machines)
  • It is the largest Brazilian operator of credit and debit cards
  • Budget management: annual budget planning; monthly follow-up of budgeted versus realized values; analysis and justification of variances and management reports
  • Preparation of materials for monthly results reports presented to the Executive Board, Finance Committee, and Board of Directors
  • Monitoring and elaboration of performance and quality indicators
  • Analysis and posting of Loss Provisions
  • Monitoring of the Accounts Payable routine
  • Automation of processes for handicraft reduction
  • Enhancement of Fraud Prevention Solutions
  • Cielo S.A
  • [Cielo Corp.], a private company in the financial services segment in acquiring (card machines)
  • It is the largest Brazilian operator of credit and debit cards
  • Focal point in the remodeling project of the Chargeback bases received from the flagships and processing in the merchants' bank accounts (Cielo clients)
  • Through the mapping and structuring of this process, it was possible to mitigate financial losses and bring consistent results for the company

Finance Analyst

Itaú Unibanco S.A
11.2003 - 11.2017
  • Acting in the Financial and Accounting Department, being responsible for the routines of Conciliation and accounting closing of the Credit Card segment, following the criteria of COSIF (Accounting Standard for Institutions Regulated by the Brazilian Central Bank)
  • Performing accounting entries and monitoring adjustments on accounts
  • Experience in accounting routines for Credit cards, Private labels, and digital payments
  • Providing support in building financial results action plans for the Board of Directors
  • Internal and External Auditing
  • Planning, implementation, and follow-up of Audit points
  • Scheduling of accounting procedures to meet deadlines and rules/standards
  • Development of improvements in BackOffice activities for automation of processes, eliminating handicrafts
  • Chargeback Flow Management in the Retail Bank Credit Card Business
  • Accounting Analysis of Provisions for Probable Losses
  • Preparation of reports and management reports
  • Monitoring quality inspections
  • Cost and profitability analysis of customers and products
  • Budgeting and analysis of actual x budgeted cost
  • Contact and customer service
  • Participation in the Unibanco migration and deactivation project, implementing necessary controls in the accounting area
  • The performance of this project ensured that the financial settlements between banks and card associations occurred in such a way as to avoid losses or damages to the bank
  • Automation of the process of adjustment/refunds to credit card customers, ensuring compliance with deadlines and elimination of manual processes
  • Creation of indicators, facilitating decision-making
  • Strong performance in corporate projects, mapping, reengineering, and process improvements with operational benefits and risk mitigation

Education

Bachelor of Science - Accounting

Centro Universitário FIEO
Osasco, São Paulo
08.2014

MBA – Tax Management -

Fundação Instituto de Pesquisas Contábeis, Atuariais e Financeiras
São Paulo, São Paulo
07.2013

Higher Course of Specific Training - Human Resources Administration

Universidade Nove de Julho
São Paulo, São Paulo
07.2004

Skills

  • Monitoring and Evaluation
  • Adaptive Learning
  • Data Collection
  • Training facilitation

Certification

  • Special Topics in Financial Statements, Regional Accounting Council of the State of São Paulo, 06/15/18, São Paulo, SP
  • Cash Flow Statement - NBC TG 03, Regional Accounting Council of the State of São Paulo, 06/13/18, Cotia, SP
  • CPA-20 Certification, Associação Brasileira de Entidades dos Mercados Financeiros e de Capitais, 05/02/13
  • Card Business Basics, Visa Business School, 10/06/10, Rua Sete de Abril, 230, São Paulo, SP
  • Financial Mathematics using the HP-12C calculator, Federação Brasileira de Bancos, 06/06/09 to 07/08/09, São Paulo, SP
  • Six Sigma Green Belt UNICARD Program, ANOVA SixSigma Experts, 12/01/07, Avenida Eusébio Matoso, 891, São Paulo, SP

Awards

  • Itaú Unibanco, 2008, Employee of the Year
  • Itaú Unibanco, 2007, Employee of the Year

Accomplishments

● Focal point in the remodeling project of the Chargeback bases received from the flagships and processing in the merchants' bank accounts (Cielo clients). Through the mapping and structuring of this process, it was possible to mitigate financial losses and bring consistent results for the company. (Employer Trabalho Temporário S.A)


Main achievements: UNIBANCO

● Participation in the Unibanco migration and deactivation project, implementing necessary controls in the accounting area. The performance of this project ensured that the financial settlements between banks and card associations occurred in such a way as to avoid losses or damages to the bank.

● Automation of the process of adjustment/refunds to credit card customers, ensuring compliance with deadlines and elimination of manual processes.

● Creation of indicators, facilitating decision-making.

● Strong performance in corporate projects, mapping, reengineering, and process improvements with operational benefits and risk mitigation.

Languages

English
Professional Working

Timeline

Financial Development Specialist

Employer Trabalho Temporário S.A
07.2018 - 04.2019

Finance Analyst

Itaú Unibanco S.A
11.2003 - 11.2017

MBA – Tax Management -

Fundação Instituto de Pesquisas Contábeis, Atuariais e Financeiras

Higher Course of Specific Training - Human Resources Administration

Universidade Nove de Julho

Bachelor of Science - Accounting

Centro Universitário FIEO
VALERIA MARQUES SANTOS