Valeriane (Valerie) Costa
Darien
Summary
Experienced Executive/Personal Assistant providing comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
8
8
years of professional experience
Work History
Executive/Personal Assistant/Office Manager
TP Greer Architects, LLC
11.2021 - Current
- Arranged domestic and international travel plans and itineraries.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Used discretion when handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Attended meetings, took notes and tracked action items.
- Served as point of contact between clients and managerial staff.
- Kept detailed track of household and maintenance inventory and schedules.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Worked with senior management to initiate new projects and assist in various processes.
Executive Assistant
AV Concepts, LLC
01.2018 - 11.2021
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Developed and maintained automated alert systems for important deadlines.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
Events Manager
LockCity Brewery, LLC
07.2017 - 08.2021
- Managed administrative logistics of events planning, event booking, and event promotions.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Coordinated florists, photographers, and musicians for events.
- Generated ideas to enhance and expand current event offerings.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Coordinated with sales and marketing teams to publicize and promote events.
- Negotiated with vendors to achieve most favorable terms.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
Personal Assistant
Private Family Employer
06.2016 - 09.2017
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Used discretion when handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
- Maintained entire family's schedule and organized events.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Coordinated appointments with medical professionals.
Administrative Assistant
Dodaro Architects, LLC
11.2015 - 05.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted development and implementation of new administrative procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Bachelor of Arts - Business Adminstration
Evangelical University
Goias, Brazil08.2005
Skills
- Resourcefulness
- Travel Coordination
- Effective Communication
- Problem Solving
- Microsoft Office (Word/Excell/Outlook)
- Google Suite (Gmail/Google Docs/Google Sheets)
- Dropbox
- Office Management
- Invoice Processing
- Project Oversight
- Customer Service
- Project Planning
- Zooms/Teams/Googlemeet
- Scheduling
- Meeting Planning
- Administrative Support
- Social Media Management
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Executive/Personal Assistant/Office Manager
TP Greer Architects, LLC
11.2021 - Current
Executive Assistant
AV Concepts, LLC
01.2018 - 11.2021
Events Manager
LockCity Brewery, LLC
07.2017 - 08.2021
Personal Assistant
Private Family Employer
06.2016 - 09.2017
Administrative Assistant
Dodaro Architects, LLC
11.2015 - 05.2016
Bachelor of Arts - Business Adminstration
Evangelical University
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