Valerie Afam
Houston
Summary
Expert in health informatics with extensive experience in patient care and electronic health record management. Strong analytical capabilities enable effective interpretation of complex healthcare data, leading to enhanced patient outcomes and streamlined clinical processes. Proven track record in leading cross-functional teams to optimize health IT systems, achieving significant improvements in operational efficiency and data security compliance. Proficient in adapting to the dynamic healthcare technology landscape, contributing to strategic planning and informed decision-making.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Product Owner/Senior Digital Experience Analyst
Cook Children’s HealthCare System
Fort Worth
01.2022 - Current
- Led development and enhancement of digital patient-facing products, including mobile app and EHR integration.
- Defined and prioritized product roadmaps, collaborating with cross-functional teams to deliver user-centered solutions.
- Acted as subject matter expert on Epic Systems, optimizing workflows and facilitating end-user adoption.
- Conducted qualitative workflow analysis, identifying inefficiencies and implementing enhancements for clinical operations.
- Utilized technical tools including Epic Systems, MyChart, and Azure DevOps to support project execution.
Family Nurse Practitioner
CVS Health Minuteclinic
Houston
01.2021 - 01.2022
- Delivered high-quality patient care, including assessment, diagnosis, and treatment for individuals aged 18 months and older, achieving a 95% NPS satisfaction score.
- Championed EHR optimization as an Epic workflow expert, advising colleagues on system functionality and efficiency improvements.
- Precepted new nurse practitioners, providing clinical training and workflow guidance.
- Technical Environment: Epic Systems, MyChart, SAP Concur, MS Office, Webex
Director of Clinical Services/RN/NAII/PCT
Alpha Health Services
Charlotte
06.2011 - 01.2021
- Reviewed medical records for accuracy.
- Analyzed data from reports on clinical services, including patient satisfaction surveys.
- Coordinated patient care activities, encompassing assessments, treatments, and progress evaluations.
- Managed budgets and resources across various departments within the facility.
- Supervised daily operations of nursing, medical records, and laboratory services departments.
- Delivered staff education on current trends in clinical practice to enhance knowledge.
- Ensured compliance with regulations while maintaining high-quality patient care standards.
Registered Nurse
Trustaff Travel Agency (Emergency Department), Multiple Large Academic Medical Centers
01.2019 - 01.2021
- Conducted consultations in order to provide accurate diagnosis of patient conditions. Carried out comprehensive evaluations into vital signs, presentation, and initial assessment. Triaged to affected areas to determine severity of conditions. Monitored operational activities to ensure safety and effectiveness of patient care. Collaborated closely with social work to provide community resources and referrals. Planned and coordinated transfers when required.
- Managed end-to-end communication with trauma, rapid response stroke, and cath lab teams when required.
- Technical Environment: Epic Systems, Cerner, Meditech, Allscripts, Kareo Clinical, AthenaHealth
Registered Nurse/HCT
Atrium Health – CMC Emergency Department
Charlotte
01.2017 - 01.2019
- Identified critical issues through analysis of limited histories and physical examinations.
- Provided support for various patient health conditions, including cardiac arrests and conscious sedations.
- Collaborated with cath lab, trauma, and rapid response stroke teams to enhance care delivery.
- Introduced workflow for cardiac arrest patients, emphasizing Team Focused CPR practices.
- Assisted in implementing new EHR (Cerner) as a super-user to improve data management.
Education
Master of Science - Nursing, FNP
Columbus State University
Columbus, GA01.2020
Bachelor of Science - Nursing
Queens University of Charlotte
Charlotte, NC01.2017
Bachelor of Science - Exercise Science
UNC-Wilmington
Wilmington, NC01.2014
Skills
- Digital transformation in healthcare
- EHR optimization and mastery
- Product lifecycle management
- Stakeholder collaboration
- Budget management
- Patient safety advocacy
- Data-driven decision-making
Certification
- SAFe Scrum Master
- SAFe Product Owner/Product Manager
- Scaled Agile Framework (SAFe) for Teams
- Epic MyChart Certification
- Epic EpicCare Link Certification
- ANCC Family Nurse Practitioner Certification, 2020
- NPI #1770172017
- Registered Nurse in Texas, 2017 to present
Timeline
Product Owner/Senior Digital Experience Analyst
Cook Children’s HealthCare System
01.2022 - Current
Family Nurse Practitioner
CVS Health Minuteclinic
01.2021 - 01.2022
Registered Nurse
Trustaff Travel Agency (Emergency Department), Multiple Large Academic Medical Centers
01.2019 - 01.2021
Registered Nurse/HCT
Atrium Health – CMC Emergency Department
01.2017 - 01.2019
Director of Clinical Services/RN/NAII/PCT
Alpha Health Services
06.2011 - 01.2021
Master of Science - Nursing, FNP
Columbus State University
Bachelor of Science - Nursing
Queens University of Charlotte
Bachelor of Science - Exercise Science
UNC-Wilmington
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