Summary
Overview
Work History
Skills
Education
Timeline
Volunteer

Valerie Alarcon-Taitingfong

Management
Chula Vista,CA

Summary

Seasoned Assistant Store Manager with over a decade of experience in retail operations, specializing in team leadership, customer service excellence, and operational efficiency. Proven track record of enhancing store performance, managing complex customer issues, and implementing effective merchandising strategies. Adept at driving compliance with standards and fostering a culture of continuous improvement.

Overview

16
16
years of professional experience
2
2
years of post-secondary education

Work History

Specialty Assistant Store Manager

The Home Depot Inc
San Diego , California
06.2014 - 08.2024
  • Led daily goal-setting discussions, enhancing team understanding and commitment to store objectives.Streamlined employee attendance and payroll processes, improving administrative efficiency.
  • Conducted thorough inventory audits, ensuring product count accuracy and minimizing losses.
  • Reviewed daily reports with staff to enhance their understanding of goals and objectives.
  • - Resolved customer issues with a focus on long-term satisfaction and loyalty.
  • Implemented merchandising strategies, significantly boosting store sales and customer engagement.
  • Responded promptly to customer inquiries and successfully resolved complex issues requiring management intervention
  • Identified trends in sales data for the purpose of improving profitability through targeted recommendations.
  • Responsible for evaluating employee performance and addressing staffing concerns to enhance overall efficiency.
  • Maintained compliance with safety regulations, company policies and legal requirements.
  • Successfully implemented changes to optimize store layout and attract customer attention and Coordinated special events such as promotions or seasonal displays.
  • Conducted sales floor walk-through's with personnel to provide guidance and address issues affecting store appearance or standards.
  • Enhanced staff performance through effective delegation of responsibilities.
  • Effectively handled challenging scenarios by remaining calm and maintaining professionalism.
  • Provided consistent feedback on employee's achievements, shortcomings and identified areas of improvement through scheduled one-on-one interactions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Fixtures Refrigeration and Equipment

Office Manager and Sales
San Diego, California
02.2009 - 06.2014
  • Managed the opening and closing of the building ensuring timely access for staff and clients.
  • Implemented regular cleaning schedules and procedures to preserve the professional appearance of the showroom and office.
  • Executed efficient handling of banking transactions paired with effective payroll management
  • Created sales-focused designs of walk-in cooler boxes
  • Successfully executed multiple projects that required installation and liquidation coordination
  • Managed a team in achieving timely and accurate fulfillment of extensive installation tasks, conforming precisely with customer requirements.
  • Managed and optimized all aspects of online sales, shipping, and receiving processes

Skills

  • Team Leadership and Team Building
  • Operational Management
  • Customer Service Excellence
  • Merchandising Strategies
  • Inventory Management
  • Store Opening and Closing
  • Strategic Planning
  • Mentoring and Coaching
  • Consultative Sales
  • Performance Evaluations

Education

High School Diploma -

Sweetwater High School
National City, CA
1992.07 - 1994.06

Timeline

Specialty Assistant Store Manager

The Home Depot Inc
06.2014 - 08.2024

Fixtures Refrigeration and Equipment

Office Manager and Sales
02.2009 - 06.2014

High School Diploma -

Sweetwater High School
1992.07 - 1994.06

Similar Profiles

CREATE PROFILE
Valerie Alarcon-TaitingfongManagement