Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valerie Antequera

Wesley Chapel

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Program Manager

nextSource
11.2018 - Current
  • Manage MSP consisting of SOW Professional/IT, IT/Non-IT Contingent resources, Employer of Record
  • Serve as Subject Matter Expert to assist with new Vendor Management System implementations- Beeline, SAP Fieldglass, Workday VNDLY
  • Create, Schedule, and Conduct New User/Manager VMS trainings. Maintenance of trainings as needed to reflect system/internal changes and updates.
  • Train, oversee, and manage day to day operations of team consisting of Program Specialists and Coordinators
  • Maintain and develop Standard Operating Procedures, Service Level Agreements, Key Point Indicators, individual/team performance goals, communication templates, identify and develop further areas of opportunity.
  • Deliver Program Excellence, meet service expectations, triage and resolution of complaints/escalations.
  • Create and cultivate relationships with Client Stakeholders and Suppliers
  • Work closely with Program Sponsors to identify and develop new procedures, areas of improvement, and escalation resolution.
  • Review weekly status reports with Program Management to review metrics, identify opportunities for improvement, explore expansion opportunities, highlight areas of success, and identify items for escalation where needed.
  • Prepare and present Quarterly Business Reviews
  • Conduct supplier trainings/townhalls to communicate updates and change in procedures, Supplier Rules of Engagement, and VMS functions.
  • Work in conjunction with Supplier Partnerships for Vendor Management. Initiate new supplier onboarding, track and maintain communication with all parties during contract process through completion. Conduct quarterly audits, supplier scorecard reviews and communications.

Program Specialist, Onsite

New York Life
11.2018 - 02.2022
  • Responsible for supporting client and achieving fulfillment goals across fifty states.
  • Provide consultative support to managers, obtain in depth understanding of their needs, departmental structure, job requirements and skills. Educate on current market trends. Train and provide guidance on VMS tool, its use and functions. Assist with new request creation, pre-screening of resumes, and ensuring rates are kept competitively within market through utilization of benchmarking tools (TDX & Lightcast).
  • Track the onboarding process of new candidates to ensure suppliers manage in accordance with contractual, client, and departmental requirements.
  • Manage onboarding life cycle for Employer of Record candidates. Extend offer, request onboarding & background process initiation, background adjudication for contractual compliance, and conduct notification of clearance and candidate start details. Offboard upon assignment completion.
  • Provide guidance and resolution of employee relation inquiries.

Talent Acquisition Partner (Contract)

Ideal Image
09.2018 - 11.2018
  • High Volume, full cycle national recruitment of clinical staff
  • Established recruiting requirements in accordance with organization’s plans and objectives; manager meetings held to discuss departmental needs.
  • Initiated and managed the job requisition process.
  • Sourced candidates using direct sourcing strategies, Applicant Tracking System (iCIMS), job boards, conferences, social media, etc.
  • Managed the interview process through offer: Pre-screening of candidates, matching requirements to skills, scheduled and arranged interviews with department managers, acquired feedback, kept candidates engaged and informed during process, extended offers, handled negotiations, generated and finalized offer letters.

Talent Acquisition Specialist/HR Generalist

121 Group
06.2017 - 07.2018
  • Developed new Talent Acquisition department through creation of Standard Operating Procedures.
  • Maintained accurate and concise records regarding the recruitment and selection process. Actively engaged and initiated process improvements, as needed.
  • Full Cycle recruitment- Consultative requisition kickoffs, market analysis for competitive advantage, sourcing of candidates via Social media, in-house Applicant Tracking System, professional networking sites, Culinary schools, Universities, Job fairs, and candidate referrals. Interviewing, offer negotiations, etc.
  • Partnered with hiring managers to provide timely sourcing, screening, interviewing, and selection of candidates who met the requirements and competencies of the company.
  • Identified, developed, and maintained a network of contacts and resources to generate qualified, diverse candidate pools for strategic needs in an effective manner.
  • Researched and initiated new hire initiatives in new cities for national expansion.
  • Traveled throughout all locations to provide recruitment support as needed.
  • Managed the candidate experience throughout the recruitment process, ensured positive experience through accuracy of relayed information and timely communication.
  • Administered New hire documents, Processed I-9 documentation via E-Verify. Initiated, tracked, and adjudicated preemployment background/drug screenings, and conducted all new hire orientations.
  • Conducted and maintained data entry of all employees, new hires, and terminations into ADP Workforce Now
  • Tracked and updated employee records, work authorizations, Commercial Drivers Licenses, certifications, etc.
  • Ordered and Maintained Inventory for Personal Protective Equipment across all locations.
  • Employee relations matters resolution. Worked in conjunction with insurance company for workers compensation incidents, as required.
  • Contracted local staffing agencies to fulfill urgent and immediate needs across 3 shifts in NYC, Oxford CT, and Nashville TN

Recruiter

Adecco Group NA
01.2015 - 01.2017

National Recruiter

Achieve Beyond
01.2014 - 01.2015

Office Manager

BAM Medical PC
01.2012 - 01.2014

Education

Bachelor - Urban Studies

Queens College
Flushing, NY

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strategic planning
  • Process improvement
  • Team leadership and direction
  • Decision-making
  • Program leadership
  • Relationship building
  • Policy and procedure improvements
  • Training and development
  • Resource management
  • Presentation creation and delivery
  • Vendor relationship management
  • Compliance enforcement

Languages

Spanish
Native or Bilingual

Timeline

Program Manager

nextSource
11.2018 - Current

Program Specialist, Onsite

New York Life
11.2018 - 02.2022

Talent Acquisition Partner (Contract)

Ideal Image
09.2018 - 11.2018

Talent Acquisition Specialist/HR Generalist

121 Group
06.2017 - 07.2018

Recruiter

Adecco Group NA
01.2015 - 01.2017

National Recruiter

Achieve Beyond
01.2014 - 01.2015

Office Manager

BAM Medical PC
01.2012 - 01.2014

Bachelor - Urban Studies

Queens College

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