VALERIE ARAVE
Beaverton,OR
Summary
Organized, independent worker with strong multi-tasking skills. Meticulous. Excellent at juggling multiple tasks and working under pressure. Level-headed. I remain calm and effective in extremely difficult and stressful situations. I believe in the importance of companionship and support in times of stress.
Overview
35
35
years of professional experience
Work History
Designer / Seamstress
Back Alley Baby Gear
Self Employed - Working From Home
06.2005 - Current
I own and operate my own online store specializing in custom baby gear and clothing.
Effectively filling orders
Managing inventory
Design and construction of clothing and toys
Maintaining communications with customers
Effectively filling orders
Managing inventory
Design and construction of clothing and toys
Maintaining communications with customers
Front Desk Volunteer
Vancouver Home Connection
Vancouver, WA
09.2013 - 06.2014
- Monitored all incoming/outgoing visitors to the school, for security purposes.
- Managed several log sheets.
- Answered phone lines.
- Kept in contact with school staff via handheld radios
- Directed visitors to designated destinations.
Work Kamper
KOA Kampground
Asheville, NC
10.2009 - 05.2010
- Assisted Managers with the day to day operations of a private campground.
- Greeted and welcomed all campground guests with a smile.
- Self motivated study to learn and become proficient in the KOA Reservation taking System so that I could work in the office as needed.
- Processed telephone and walk-in reservations.
- Escorted guests to their assigned space or cabin.
- Verified that personal and payment information on guest accounts was accurate and complete.
- Resolved service-related problems in a timely manner.
- Delivered messages, mail and packages left for guests in a timely manner.
- Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
- Accommodated guests’ requests for firewood delivery and site setup.
- Collaborated with maintenance and Management on a daily basis.
- Trained new recruits.
- Reviewed account information and charges with guests during check-out.
- Organized, set up and ran special events for holidays and summer camps.
Work Kamper
KOA Kampground
Jackson, MN
05.2010 - 10.2010
- Assisted Managers with the day to day operations of a private campground.
- Greeted and welcomed all campground guests with a smile.
- Self motivated study to learn and become proficient in the KOA Reservation taking System so that I could work in the office as needed.
- Processed telephone and walk-in reservations.
- Escorted guests to their assigned space or cabin.
- Verified that personal and payment information on guest accounts was accurate and complete.
- Resolved service-related problems in a timely manner.
- Delivered messages, mail and packages left for guests in a timely manner.
- Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
- Accommodated guests’ requests for firewood delivery and site setup.
- Collaborated with maintenance and Management on a daily basis.
- Trained new recruits.
- Reviewed account information and charges with guests during check-out.
- Organized, set up and ran special events for holidays and summer camps.
Asst. Preschool Teacher
Anthem Community Center
Anthem, AZ
09.2004 - 06.2006
- Preschool Educator for Community Based Preschool Center.
- Supervised a group of 24 children (ages 3 & 4) for all of the day-to-day activities.
- Addressed behavioral and learning issues with students and parents.
- Fostered reasoning and problem solving through active exploration games and activities.
- Monitored students' educational progress with individual charts and files.
- CPR & First Aid Certified.
Daycare Provider
Naturally Women Fitness Center
Glendale, AZ
05.2003 - 08.2005
- Encouraged good behaviors using the positive reinforcement method.
- Established a safe play environment for the children.
- Dressed infants and toddlers and changed their diapers.
- Meticulously sanitized toys and play equipment.
- Communicated openly with children's parents about daily activities and behaviors.
- Encouraged children to be understanding of and patient with others.
- Addressed behavioral and learning issues with parents and daycare management.
- Engaged with children on an individual basis in a pleasant manner.
Sales & Collections
B.E.S.T.Fed
Mesa, AZ
03.2000 - 05.2002
-
Initiated all collection activities (telephone calls, certified letters and emails)
-
Maintained well-standing of customer accounts
- Answered customer questions regarding store merchandise, department information and pricing.
- Organized store merchandise racks by size, style and color.
- Created visual marketing and styled window displays.
- Completed stock orders and managed inventory levels.
- Answered customer telephone calls promptly and in an appropriate manner.
- Actively pursued personal learning and development opportunities by independently obtaining my Bra Fitting Certification through Medela.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Priced merchandise, stocked shelves and took inventory of supplies.
In Home Daycare Provider
Self Employed
Phoenix, AZ
.1 1990 - .1 2000
International Hotel Reservations (Temp Job)
Best Western
Phoenix, AZ
06.1990 - 09.1990
-
Inbound sales position, booking hotel reservations for Best Western hotels worldwide.
-
Demonstrate customer service proficiency and reservation system, policy and procedure knowledge by effectively responding to a high volume of basic calls and inquiries.
-
Persuasive communication style and ability to overcome initial customer objections.
-
Excellent verbal communication skills and customer service oriented.
Education
High School Diploma - General Education
Glendale High School
1993
Skills
- Fast Learner
- Highly Dependable
- Computer Savvy
- CPR & First Aid Certified
- Critical thinking
- Articulate and well-spoken
- Accurate and detailed
- Works well under pressure
Girl Scout Troop Leader
- Work in a partnership with girls and adults and possess the ability to generate girls’ interests and curiosities.
- Ensure that the program offered aligns to the GSLE by utilizing journey books and The Girls’ Guide to Girl Scouting, customized with additional local experiences.
- Serve as a positive example for girls by modeling positive attributes such as reliability, respect for others, inclusiveness, and a positive attitude.
- Organize fun, interactive, girl-led activities that address current issues involving girls’ interests and needs.
- Communicate effectively and deliver presentations and information to the individual or group.
- Support and encourage girls in attaining desired goals and awards.
- Provide guidance and information to the parents or guardians of girls on a regular, ongoing basis through a variety of tools, including e-mail, phone calls, newsletters, and blogs.
- Process and complete girls’ registration and other paperwork according to GSUSA and our council’s policies and procedures.
- Remain informed about and comply with the most current policies, procedures, and guidelines of GSUSA.
Timeline
Front Desk Volunteer
Vancouver Home Connection
09.2013 - 06.2014
Work Kamper
KOA Kampground
05.2010 - 10.2010
Work Kamper
KOA Kampground
10.2009 - 05.2010
Designer / Seamstress
Back Alley Baby Gear
06.2005 - Current
Asst. Preschool Teacher
Anthem Community Center
09.2004 - 06.2006
Daycare Provider
Naturally Women Fitness Center
05.2003 - 08.2005
Sales & Collections
B.E.S.T.Fed
03.2000 - 05.2002
International Hotel Reservations (Temp Job)
Best Western
06.1990 - 09.1990
In Home Daycare Provider
Self Employed
.1 1990 - .1 2000
High School Diploma - General Education
Glendale High School
Similar Profiles
Thomas AndrewsThomas Andrews
Liquor Store Clerk at Back Alley LiquorLiquor Store Clerk at Back Alley Liquor
Francis ShinnFrancis Shinn
Cook Shift Leader at Back Alley BowlingCook Shift Leader at Back Alley Bowling
Christopher J. SantanaChristopher J. Santana
Waiter/Food Prep/Bowl Desk/Maintenance Technician at Bishop Back Alley BowlWaiter/Food Prep/Bowl Desk/Maintenance Technician at Bishop Back Alley Bowl