Valerie Avina
McKinney,TX
Summary
Results-driven leader, accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for any position held.
Overview
6
6
years of professional experience
Work History
Team Lead
You've Got Maids
The Colony, TX
09.2021 - 01.2022
- Drive employees to work site
- Client resolution
- Daily recap paperwork
- Ensure proper entry and closure of client homes
- Delivery of client payments to management
- House checks
- Employee Training
Field Supervisor
Lemon Blossom Cleaning Services
McKinney, TX
02.2021 - 09.2021
- Employee Recruitment
- Hiring
- Interview potential candidates
- Answer incoming calls
- Employee Training
- House checks
- Inventory
Front of House Supervisor
PINSTACK
Allen, TX
03.2018 - 05.2020
- Manage 20 employees
- Guest conflict resolutions
- Help prepare bar and kitchen order tickets
- Phone concierge
- Greeting guests
- Ensure cleanliness of restaurant
- Guest transactions
Shift Lead
Jersey Mike's
Allen, TX
08.2016 - 04.2017
-Answer phones
- Receive and prepare online orders
- Catering
- Employee time management
- Close restaurant
- Balance monies at end of night
Swim Coach and Parents' Night Out Coordinator
Metroplex Gymnastics
Allen, TX
05.2014 - 03.2016
- Supervise kids on equipment
- Swim classes
- Manage tuition via online portal
Education
High School Diploma -
Allen High School
Allen, TX06.2017
Skills
- Production monitoring
- Employee Evaluation
- Workplace safety
- Key performance indicators
- Staff education and training
- Complaint resolution
- Cash Handling
- Safety processes and procedures
- Training and Development
Timeline
Team Lead
You've Got Maids
09.2021 - 01.2022
Field Supervisor
Lemon Blossom Cleaning Services
02.2021 - 09.2021
Front of House Supervisor
PINSTACK
03.2018 - 05.2020
Shift Lead
Jersey Mike's
08.2016 - 04.2017
Swim Coach and Parents' Night Out Coordinator
Metroplex Gymnastics
05.2014 - 03.2016
High School Diploma -
Allen High School
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