Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Ayala

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative, excellence and confidentiality. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Anticipates provider needs and handles routine tasks such as supply restocking without being asked. Efficient in managing records, assisting with procedures and backing up front office staff.

Overview

15
15
years of professional experience

Work History

Independent Contractor

Walmart Spark
10.2023 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Verified products appeared at correct locations in proper quantities.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Loaded and unloaded orders at customer's homes or locations.
  • Tracked substitutions and informed customers of changes.
  • Followed orders precisely for correct items, sizes and quantities.
  • Picked and packed order items.

Medical Assistant

Vitus F Suen M.D. INC, Jeffrey W Suen M.D.
10.2008 - 07.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, and organizing.
  • Collected and documented patient medical information such as blood pressure, height, weight.
  • Administrated injections.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Verified patient insurance coverage and collected required co-payments.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Provides basic information and assistance to patients under the direction of licensed personnel.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Upholds Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
  • Assists assigned physician and other health care professionals.

Education

Certified - Medical Assisting

Maric College
Bakersfield, CA
03.2008

High School Diploma -

Shafter High School
Shafter, CA
06.2005

Skills

  • Safety Compliance
  • Task Prioritization
  • HIPAA Compliance
  • Pediatric First Aid/CPR
  • BLS Certified
  • Customer Service
  • Shopping Orders
  • Patient Scheduling
  • Equipment Sterilization
  • Medical Billing and Coding
  • Insurance Claims
  • Telephone Etiquette
  • Vital Signs Measurement
  • Injections Administration
  • Insurance Verification
  • Specimen Collection
  • Data Entry

Timeline

Independent Contractor

Walmart Spark
10.2023 - Current

Medical Assistant

Vitus F Suen M.D. INC, Jeffrey W Suen M.D.
10.2008 - 07.2021

Certified - Medical Assisting

Maric College

High School Diploma -

Shafter High School

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Valerie Ayala