Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Baker

Udall,KS

Summary

Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

4
4
years of professional experience

Work History

Administrator

Anew Healthcare of Oxford
11.2023 - Current
  • Maintained personnel records and updated internal databases to support document management.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Managed scheduling for executive staff to ensure optimal time management and productivity.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.

Administrator

Lake Point of Augusta
02.2023 - 10.2023
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
  • Managed scheduling for executive staff to ensure optimal time management and productivity.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Executive Director

Advena Living of Clearwater
09.2022 - 02.2023
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
  • Advocated for organization and company mission to raise awareness and support.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.

Business Office Manager

Advena Living of Clearwater
06.2020 - 09.2022
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.

Education

MBA in Business Administration -

Southwestern College
Winfield, KS
05.2019

Bachelor of Science in Health Administration -

Southwestern College
Winfield, KS
05.2016

Skills

  • Team Building and Leadership
  • Work Planning and Prioritization
  • Resourceful and Analytical
  • Financial Oversight
  • Customer Service
  • Attention to Detail
  • Recordkeeping and File Management
  • Office Administration
  • Administrative Support
  • MS Office
  • Decision-Making
  • Office Management
  • Personable and Approachable
  • Staff Management

Timeline

Administrator

Anew Healthcare of Oxford
11.2023 - Current

Administrator

Lake Point of Augusta
02.2023 - 10.2023

Executive Director

Advena Living of Clearwater
09.2022 - 02.2023

Business Office Manager

Advena Living of Clearwater
06.2020 - 09.2022

MBA in Business Administration -

Southwestern College

Bachelor of Science in Health Administration -

Southwestern College

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Valerie Baker