Valerie Bell
Seattle
Summary
Dynamic professional with a strong background in special education and customer service, notably at Seattle Public Schools. Skilled in implementing inclusion strategies and fostering student independence. Proven ability to enhance team performance through active listening and critical thinking, while effectively managing classroom environments and improving service processes.
Overview
7
7
years of professional experience
Work History
Special Education Assistant
Seattle Public Schools, Contract
04.2021 - Current
- Supported individualized education plans by collaborating with teachers and specialists to enhance student learning.
- Assisted students with daily living skills, promoting independence and confidence in classroom settings.
- Implemented behavior management strategies, fostering a positive and inclusive learning environment.
- Monitored student progress and provided feedback to educators, ensuring accurate reporting of achievements.
Security Officer
Allied Universal Security Services
06.2020 - Current
- Monitored premises to ensure safety and security protocols compliance.
- Conducted regular patrols to prevent unauthorized access and incidents.
- Responded promptly to alarms and incidents, coordinating with law enforcement as needed.
- Maintained detailed logs of daily activities, incidents, and observations for record-keeping.
Athletic Director
Seattle Public Schools, Contract
09.2023 - 09.2025
- Developed and implemented athletic programs to enhance student engagement and performance.
- Coordinated scheduling of events, ensuring optimal use of facilities and resources.
- Managed budget allocation for sports programs, maximizing funding efficiency and resource distribution.
- Led recruitment efforts for coaching staff, focusing on qualifications and team fit.
Customer Service Representative
Nintendo Wii
03.2019 - 02.2024
- Resolved customer inquiries efficiently through multiple communication channels, enhancing overall satisfaction.
- Implemented system improvements that streamlined service processes, reducing response times.
- Mentored junior representatives, fostering a collaborative environment and improving team performance.
- Analyzed customer feedback to identify trends and inform service enhancements, driving continuous improvement initiatives.
Education
Associate of Arts - Business
Shoreline Community College
Seattle, WA06-2023
High School Diploma -
Lynnwood High School
Bothell, WA06-2018
Skills
- Life skills teaching
- Patience and empathy
- Inclusion strategies
- Classroom management
- Customer service
- Active listening
- Critical thinking
- Data entry
- Conflict resolution
- Microsoft Excel
Timeline
Athletic Director
Seattle Public Schools, Contract
09.2023 - 09.2025
Special Education Assistant
Seattle Public Schools, Contract
04.2021 - Current
Security Officer
Allied Universal Security Services
06.2020 - Current
Customer Service Representative
Nintendo Wii
03.2019 - 02.2024
Associate of Arts - Business
Shoreline Community College
High School Diploma -
Lynnwood High School