Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Bender

Matlacha,FL

Summary

I was in retail management and then transitioned into banking management for most of my life. After that I decided to pursue a healthcare career. Since then my life has taken many twists and turns and I am currently actively looking for a remote job that I can learn new skills and incorporate my old ones as well. I good at working independently or as a team and I am good at making decisions. I am detailed oriented and have good communication skill which I believe will benefit me in this job.

Overview

14
14
years of professional experience

Work History

RN PACU

Advent Health
10.2016 - 02.2022
  • Collaborated with patients and healthcare teams to assess, plan, implement and evaluate custom care plans for each individual.
  • Monitored patient reactions after administering medications and IV therapies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Maintained accurate documentation of patient medical records, ensuring compliance with hospital policies and regulatory standards.
  • Ensured patient safety through effective communication with surgical team members regarding patient status.
  • Played a pivotal role in reducing readmission rates, utilizing evidence-based strategies to promote successful recovery and prevent complications following surgery.
  • Provided comprehensive pre-discharge assessments, verifying that patients met criteria for discharge while addressing any remaining concerns or needs prior to leaving the facility.

RN Surgical Unit

Wuesthoff Hospital
09.2015 - 09.2016
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
  • Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
  • Evaluated patient histories, complaints, and current symptoms.
  • Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.

CNA and RN Student

Wuesthoff Hospital
05.2013 - 09.2015
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Branch Manager

Bank Of America
10.2007 - 09.2011
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Generated financial and operational reports to assist management with business strategy.
  • Boosted sales and customer loyalty through incentive programs.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Maintained friendly and professional customer interactions.

Education

Bachelor of Science - Nursing

Fort Hays State University
Hays, KS
12.2016

Associate of Science - Nursing

Eastern Florida State College
Cocoa, FL
08.2015

Associate of Arts - Business

Eastern Florida State College
Cocoa, FL
08.2014

Skills

  • Knowledgeable in [Software]
  • Calm and Professional Under Pressure
  • Building rapport
  • POS Systems and Ordering Platforms
  • Process Improvement
  • Customer Service
  • Employee Coaching
  • Computer Skills
  • Professional telephone demeanor
  • Active Listening

Timeline

RN PACU

Advent Health
10.2016 - 02.2022

RN Surgical Unit

Wuesthoff Hospital
09.2015 - 09.2016

CNA and RN Student

Wuesthoff Hospital
05.2013 - 09.2015

Branch Manager

Bank Of America
10.2007 - 09.2011

Bachelor of Science - Nursing

Fort Hays State University

Associate of Science - Nursing

Eastern Florida State College

Associate of Arts - Business

Eastern Florida State College
Valerie Bender