Valerie Bowen-Townes

Dynamic professional with extensive experience at Center For Family Support, excelling in crisis management and resident engagement. Proven track record in developing individualized support plans and enhancing resident satisfaction through effective communication and teamwork. Skilled in staff training and program development, fostering a collaborative environment that prioritizes client dignity and independence.

Residential services professional with track record of effectively managing housing operations and ensuring high standards of resident care. Proven history of fostering collaborative team environments and driving initiatives that enhance service quality. Reliable and adaptable, known for strong organizational and leadership abilities.

Experienced with leading residential services teams to achieve operational goals and enhance resident experiences. Utilizes strategic planning and effective communication to drive process improvements and ensure compliance with regulations. Track record of developing and mentoring staff to maintain high performance and morale.

• Achieved through effectively helping with ADL's .
• Achieved by completing task with accuracy and efficiency.
• Collaborated with team of 10 or more in the development of Goals and outcomes for future livening skills.

• Certified Adult CPR/FA/AED Trainer, American Red Cross
• Training -Medication
• Preventing Abuse and Neglect
• OSHA
• Defensive Driving