Valerie Brantley
Brooklyn,New York
Summary
Dynamic Court Records System Clerk II with Los Angeles County Sheriff Department, adept at enhancing office efficiency through meticulous document management and effective communication. Proven ability to streamline processes, improve customer satisfaction, and maintain confidentiality. Skilled in data entry and multitasking, contributing to a productive and organized work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Court Records System Clerk Ii
Los Angeles County Sheriff Department
08.1998 - 03.2015
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Assisted in budget preparation to ensure financial efficiency within department.
- Optimized office space usage, arranging workstations to maximize productivity.
- Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
- Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Supported executive decision-making by providing detailed reports and summaries of office activities.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Maintained up-to-date employee records to assist in human resources planning.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Improved response times to customer inquiries, implementing new filing system for quicker access to information.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Facilitated staff training sessions on new software, enhancing overall productivity.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
Education
Masters Biblical Studies - Biblical Studies
Liberty University
Lynchburg, VABachelor Criminal Justice - Criminal Justice
Westwood College
Los Angeles, CA05.2007
Associate Of Arts - Liberal Arts
Los Angeles Southwest College
Los Angeles, CA05.1994
Diploma - General Studies
Centennial High School
Compton, CA06.1974
Skills
- Research skills
- Data analysis
- Policy writing
- Legal compliance
- Customer service
- Effective communication
- Conflict resolution
- Team building
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative support
- Filing systems
- Database entry
- Administrative tasks
- Prioritization
- File maintenance
- Relationship building
- Document management
- Database management
- Research
- Quality control
- Mail handling
- Processing mail
- Quality management
- Mail sorting
- File and database management
- Mail processing
- Record preparation
- Information security
- Bookkeeping
- Fine collection
- Handling payments
- Verbal and writing communication
- Multitasking Abilities
- Multitasking
- Attention to detail
- Customer communication
- Problem-solving
- Time management
- Flexible and adaptable
- Organizational skills
- Microsoft office
- Teamwork and collaboration
- Data entry
- Professional and mature
- Excellent communication
- Creative thinking
- Record sorting and filing
- Team collaboration
- Document typing and formatting
- Records maintenance
- Data recording
- Document review
- Written communication
- Information processing
- Materials organization
- Task prioritization
- Decision-making
- Outgoing mail preparation
Accomplishments
I did twenty plus years , Five Courthouse , Jail and County Prison System for Civil Management .
Certification
AA Degree , Bachelors Degree , Certificate of Completion of La Puente Forensic Academy in La Puente , California .
Timeline
Court Records System Clerk Ii
Los Angeles County Sheriff Department
08.1998 - 03.2015
Masters Biblical Studies - Biblical Studies
Liberty University
Bachelor Criminal Justice - Criminal Justice
Westwood College
Associate Of Arts - Liberal Arts
Los Angeles Southwest College
Diploma - General Studies
Centennial High School
Similar Profiles
Kevin TurrillKevin Turrill
Lieutenant at Los Angeles County Sheriff DepartmentLieutenant at Los Angeles County Sheriff Department
Ryan WieltRyan Wielt
Custody Assistant at Los Angeles County Sheriff DepartmentCustody Assistant at Los Angeles County Sheriff Department
Richard BurgessRichard Burgess
Deputy Sheriff at Los Angeles County Sheriff DepartmentDeputy Sheriff at Los Angeles County Sheriff Department