Valerie Briones

• Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
• Maintained accurate records and full compliance with government regulations and agency guidelines.
• Promoted company brand and unique offerings through personalized customer service.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Responsible for enforcing County laws regarding stray, dangerous, nuisance and unwanted domestic animals; investigates complaints; patrols assigned areas; captures animals; performs other duties related to humane animal protection and control.
• basic animal control officer training certificate
• Euthanasia certified
• Animal cruelty & dog fighting investigator certification

• Assignments included patrolling property, ensured clients customers did not violate city ordinances and house rules.
• Help sick/injured animals
• Euthanasia certified
• Animal cruelty & Dog fighting investigator certification
• Basic animal control officer training certificate

Responsible for enforcing County laws regarding stray, dangerous, nuisance and unwanted domestic animals; investigates complaints; patrols assigned areas; captures animals; performs other duties related to humane animal protection and control. r own

• Answered approximately 200 incoming calls daily utilizing courteous and professional experience
• Collected information and identified customers needs
• Met and exceed daily productivity goals, including high call volume and appointment setting
• Consistently earned top survey satisfaction scores.

• 1
• Audit 2
• Inventory 3
• Shipping and receiving 4
• Pick/Pack of electronic devices