VALERIE BURTON
Germantown,United States
Summary
Account manager with 16 years of expertise in recruitment and staffing sales, specializing in client relations, team leadership, and strategic planning. Successfully initiated and developed the first strategic delivery center in the South region. Started 3 new division for the Mid-South operation; light industrial, construction, and the facilities & maintenance division demonstrating a strong ability to identify and capitalize on market opportunities. Promoted 6 recruiters to account management roles, showcasing a commitment to team development and growth. Coached 3 recruiters to year end contest and promoted 4 into newly created light industrial division account managers Proven history of increasing revenue while bringing in new clients.
Overview
16
16
years of professional experience
Work History
Senior Facilities & Maintenance account manager
Aerotek
01.2025 - Current
- Created Memphis and tri-state area facilities & Maintenance division Consisting of hospitals, universities, commercial real estate maintenance, facilities services companies, and third party maintenance
- Identify potential clients utilizing networking and research
- Prospect contacts for each account via LinkedIn, professional networking events, and personal network
- Cold call to introduce aerotek and set meetings to discuss our service.
- Lead business meetings to learn clients pain point, what successful partnership looks like to them, and to discuss partnership
- Create a personalized plan for each account to be successfully fill current openings with the right candidates
- Continue account relationship to add revenue and saturate accounts
- Propose recruitment strategies to new clients and present relevant information for their market
- Lead a team of recruiters to successfully fill open positions and ensure we are maximizing return with every call
- Train recruiters to engage in open screenings, conducted detailed references, and represent their candidates to clients for efficient partnerships
Construction Account Manager
Aerotek
01.2020 - 01.2022
- Create construction division specializing in staffing of electricians, plumbers, mechanical contractors, carpenters, project manager and other skilled roles for contract and contract to hire roles.
- Identify large projects within the TRI-state area that would have multi-trade partnership needs
- Prospect contractors and sub contractors to cold call, learning decision maker makes and setting meetings with them
- Creating tailored solutions to each project and partner with recruitment team to deliver needed hires
- Track trade completion dates on each site to ensure contractors had new assignments at other sites to continue employment with Aerotek
- Created 2 new territories to be filled when moved to new divisions
Strategic Account Delivery & account manager
Aerotek
01.2018 - 01.2019
- Opened first strategic account office for Aerotek south region focused on attracting, retaining, and studying high volume accounts
- Identify and prospect high volume warehousing and manufacturing clients utilizing 50-1000 contract employees year round
- Partner with maintenance, engineering, and other technical sellers to sell & create opportunities in skill sets not covered by strategic delivery team.
- Create peak season strategy plans alongside clients and manage recruiters to ensure delivery
- Prepared & Conducted quarterly business reviews with clients to discuss account performance and areas of growth
- Trained and manages a team of 7 recruiters
Commercial account manager
Aerotek
Germantown, United States
01.2015 - 01.2017
- Prospect manufacturing & warehousing companies in the west Memphis & northern Mississippi area as potential clients
- Spearheaded account management strategies, driving substantial improvements in client retention and overall satisfaction.Identify companies with strong pay and desirable work environments as top targets Find hiring manages and decision makers contact information and cold call Conduct meetings to engage new business, maintain current business, and grow revenue Train and manage recruited, promoting two into account management roleDedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills.
Senior account recruiting manager
Aerotek
01.2009 - 01.2014
- Made 300 weekly calls to potential candidates discussing skills, goals, and interests to understand the candidates needs
- Performed 35-50 average weekly phone screens with passive and active job seekers
- Conducted detailed professional reference checks to vet candidate and ensure clients were getting the best candidate for the job
- Utilizing references and information received by candidates as leads to assist with setting new client meetings
- Prepare and conduct quarterly reviews with clients to analyze performance and areas for growth
- Partner with account manager to understand current client openings to best sell opportunities to candidates explaining compensation, long term benefits, growth, and company culture
- Managed high volume accounts alongside account managers to identify new areas of business to partner with and saturate account
- Recruited across all Aerotek divisions industrial, scientific, energy, professional services, construction and engineering
Education
Bachelors - Psychology
Christian Brothers University
Skills
- Team Leadership
- Strategic Planning
- Networking Strategies
- Recruiting
- Training
- Cold calling
- Prospecting
- Training and development
- Contract negotiation
- Business development
- Sales prospecting
- Client relationship management
- Recruitment strategy
- Networking skills
- Problem solving
- Presentation skills
- Customer satisfaction
- Data-driven decision making
- Strategic outreach
- Compliance requirements
- Systems and software expertise
- Goals and performance
- Lead development
- Sales solutions
- Vendor relations
- Opportunities identification
- Revenue growth
- Teamwork and collaboration
- Strategic account planning
Timeline
Senior Facilities & Maintenance account manager
Aerotek
01.2025 - Current
Construction Account Manager
Aerotek
01.2020 - 01.2022
Strategic Account Delivery & account manager
Aerotek
01.2018 - 01.2019
Commercial account manager
Aerotek
01.2015 - 01.2017
Senior account recruiting manager
Aerotek
01.2009 - 01.2014
Bachelors - Psychology
Christian Brothers University