Valerie Cintron
Buffalo,NY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
16
16
years of professional experience
Work History
Manufacturing Training Coordinator
Tesla
Buffalo, New York
10.2019 - 07.2024
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Supported onboarding of new employees by hosting orientation sessions.
- Ensured compliance with industry-specific training requirements and certifications.
- Acted as a liaison between employees and management to communicate training needs and outcomes.
- Developed metrics and reporting systems to measure training impact on employee performance.
- Developed targeted courses to achieve company training objectives and enhance skills of new employees in leadership roles.
- Developed training materials and manuals to support diverse learning styles and organizational objectives.
Packing line operator
First Source
Buffalo, New York
04.2016 - 06.2018
- Maintained accurate inventory records for raw materials, work in process and finished products.
- Maximized production quality by inspecting, calibrating and adjusting equipment to stay within optimal operational parameters.
- Read and understood job orders to meet specific product specifications, including acceptable tolerances, general specifications and required production sequences.
- Loaded and unloaded items from machines, conveyors and conveyances.
- Completed thorough inspects of finished products in compliance with established protocols and compared results against production specifications.
Deparment Manager
Walmart
Rochester, New York
02.2008 - 02.2016
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Kept department on-target to meet sales and profit objectives
- Oversaw daily operations, maintaining efficiency and quality standards.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategic plans to achieve company objectives.
- Enforced safety rules and other policies
- Worked closely with sales associates to complete tasks.
Education
Natividad Rodriguez Gonzalez
Arroyo, PRSome College (No Degree) - Industrial Engineering
Polytechnic University
Hate Rey , PRSome College (No Degree) - Criminal Justice
Interamerican University
Guayama, PRSkills
- Customer Service
- Inventory/Ordering
- Audits
- Retail
- Product restocking
- Time management
- Decision-making
- Department leadership
- Sales strategy
- Order processing
- Training and development
- Merchandising
- Supply and inventory management
- Problem-solving
- New hire on-boarding
- Data Entry
- Critical Thinking
- Bilingual (Spanish)
Timeline
Manufacturing Training Coordinator
Tesla
10.2019 - 07.2024
Packing line operator
First Source
04.2016 - 06.2018
Deparment Manager
Walmart
02.2008 - 02.2016
Natividad Rodriguez Gonzalez
Some College (No Degree) - Industrial Engineering
Polytechnic University
Some College (No Degree) - Criminal Justice
Interamerican University