Valerie Clark
Compliance Programs Director
Baton Rouge,LA
Summary
Accomplished Program Director highly effective at overseeing Customer Civil Rights issues, Equal Employment Opportunity investigations and trainings and working with all areas of the department to ensure they understand civil rights and are in complaint within their program. Versatile leader proficient in handling diverse functions on daily basis. Offering 20+ years of experience managing and improving departmental projects.
Dedicated Louisiana State employee professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
Compliance Programs Director
Louisiana Department Of Children & Family Services
Baton Rouge, LA
08.2009 - Current
- Improved success of civil rights program by making proactive adjustments to operations, such as trainings, face to face contact with staff, and availability to customers, clients and contractors..
- Developed civil rights compliance training program from ground up, laying out framework and defining roles. Self Compliance Reviews were instituted for the various sections of the Department.
- Maintained and updated project related documents such as investigations, monthly/weekly reports, compliance reviews, policy reviews and updates, etc.
- Maintained tight production timetables and quality standards to give audiences exceptional offerings.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Remain current on state and federal laws and regulations which impact the civil rights issues I work with.
Long Term Care Administrator
Timberlake Healthcare
Farmerville, LA
12.1998 - 05.2009
- Documented case notes daily and coordinated follow-up for seamless administrative management for falls, weight loss, skin issues, etc..
- Worked with medical teams, patients and families to implement effective treatment plans for the care of their loved one in our facility.
- Developed and maintained program referrals for community-based referrals.
- Developed team communications and information for meetings.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Exceeded goals through effective task prioritization and great work ethic.
- Identified issues, analyzed information and provided solutions to problems.
Education
Master of Arts - Social Work
Southwestern Baptist Theological Seminary
Fort Worth, TX 09.1984 - 05.1987
Bachelor of Arts - Social Work
University of Louisiana - Monroe
Monroe, Louisiana 01.1980 - 05.1984
No Degree - Liberal Arts And General Studies
Arkansas State University
Jonesboro, Arkansas 05.2001 -
Skills
Knowledge of federal and state regulations
undefinedTimeline
Compliance Programs Director
Louisiana Department Of Children & Family Services
08.2009 - Current
No Degree - Liberal Arts And General Studies
Arkansas State University
05.2001 -
Long Term Care Administrator
Timberlake Healthcare
12.1998 - 05.2009
Master of Arts - Social Work
Southwestern Baptist Theological Seminary
09.1984 - 05.1987
Bachelor of Arts - Social Work
University of Louisiana - Monroe
01.1980 - 05.1984
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