VALERIE CLAYTON
Fort Lauderdale,FL
Summary
Professional with extensive experience in team leadership, strategic planning, and operational management. Proven ability to leverage strong communication and organizational skills to drive project success while fostering productive work environments that inspire collaboration and innovation. Demonstrated track record of achieving ambitious goals, optimizing processes, and enhancing team performance. Committed to delivering results that align with organizational objectives and contribute to overall success.
Overview
9
9
years of professional experience
Work History
Outreach Specialist
Care Resource
01.2025 - Current
- Coordinate daily operations and service delivery for community outreach programs.
- Lead client intake, data tracking, and case management processes to ensure efficiency and compliance.
- Collaborate with internal departments and external partners to streamline workflows and improve outcomes.
- Maintain detailed documentation and reporting in HMIS systems for program evaluation.
- Interviewed, screened, and enrolled about 45 clients monthly.
Sales Representative
PepsiCo
03.2023 - 07.2024
- Oversaw sales territory operations, managing route efficiency and client relationships.
- Improved customer retention by 15% through process improvements and service excellence.
- Trained and supported new team members on sales strategy, compliance, and operations.
- Implemented merchandising and logistics strategies to maximize sales growth.
Eligibility Specialist I
State of Florida, Department of Children and Families
11.2022 - 03.2023
- Managed high-volume caseloads and ensured operational compliance with state and federal policies.
- Analyzed applications for accuracy and fraud prevention, improving case turnaround efficiency.
- Delivered consistent communication and problem-solving in a fast-paced, regulated environment.
Route Sales Representative
Frito-Lay
05.2021 - 10.2022
- Built and maintained partnerships with store managers to increase sales volume.
- Analyzed performance data to adjust route strategies and drive territory growth.
- Managed daily route operations, ensuring timely delivery of products to customers.
Logistics Coordinator / Dispatcher / Parts Delivery Driver
Parts Authority
08.2016 - 05.2021
- Supervised daily logistics operations and coordinated dispatch schedules for multiple delivery routes.
- Managed inventory levels and implemented process improvements that reduced delays and product loss.
- Trained and supported drivers to maintain safety, efficiency, and customer satisfaction.
- Collaborated with management on reporting, invoicing, and operational planning.
Education
High School Diploma -
West Park High School
Hollywood, FL05.2012
Some College (No Degree) - Business Administration
Miami Dade College
Miami, FLSkills
- Operations & Logistics Management Team Leadership & Training Strategic Planning & Execution Workflow Optimization Inventory & Budget Control Customer & Client Relations Data Analysis & Reporting Compliance & Quality Assurance Staff Scheduling & Supervision
ADDITIONAL HIGHLIGHTS
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint)
- Experienced in HMIS and CRM platforms
- Strong record of reliability, leadership, and cross-team communication
Timeline
Outreach Specialist
Care Resource
01.2025 - Current
Sales Representative
PepsiCo
03.2023 - 07.2024
Eligibility Specialist I
State of Florida, Department of Children and Families
11.2022 - 03.2023
Route Sales Representative
Frito-Lay
05.2021 - 10.2022
Logistics Coordinator / Dispatcher / Parts Delivery Driver
Parts Authority
08.2016 - 05.2021
High School Diploma -
West Park High School
Some College (No Degree) - Business Administration
Miami Dade College