Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
8
8
years of professional experience
Work History
Order Fulfillment Associate
Amazon
04.2022 - 11.2023
Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
Reduced order processing time by consistently maintaining a clean and organized workspace.
Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
Administrative Manager
Christian Community Of Grand Rapids
02.2017 - 07.2023
Improved office efficiency by implementing streamlined administrative processes and procedures.
Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
Developed comprehensive budgets for projects, managing financial resources for optimal results and cost savings.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.
Machine Operator
Thierica
09.2015 - 03.2017
Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Collaborated with team members to optimize production processes and improve overall performance.
Ensured accurate documentation of production data for analysis and continuous improvement efforts.