VALERIE CORRALES
Whittier,CA
Summary
To utilize my professional and life skills experience with the intention of securing a professional career with ample opportunity to tackle challenges and advance, while continuously building on my library of knowledge and skills.
Overview
14
14
years of professional experience
Work History
CANDY MAKER / CANDY LEAD
Disneyland
06.2023 - Current
- Assign task for the cast
- Input all product completed
- Make sure product and cleaning is all done in a timely manner
- Send out communication with management, scheduling, leads and others when needed
- Maintained a clean and organized work environment, following sanitation standards
- Wash produce that is needed for product
- Tempering chocolate within a melter
- Temper chocolate for dressing product
- Properly label and cover product that is being rolled over
- Cooking using a kettle for brittle and toffee
- Follow safety protocols
- Perform any given task assigned
BARTENDER / SERVER / TRAINER
The Quality Inn Hotel
10.2019 - 06.2024
- Performed opening and closing duties
- Managed high-volume bar during peak hours, delivering exceptional customer service.
- Trained new bartenders on mixology techniques and customer interaction skills.
- Managed a high-volume bar, while maintaining exceptional service standards
- Trained and mentored new staff on cocktail preparation and customer service techniques
- Maintained accurate inventory and performed restocking to ensure bar efficiency
- Effectively handled cash transactions and processed payments in a fast-paced environment
- Provided personalized recommendations to customers, enhancing their overall dining experience
SERVER/ TRAINER
Buffalo Wild Wings
06.2016 - 11.2017
- Provide customer service to all guest
- Process food orders in person and over the phone
- Process guest transactions and responsible for cash handling
- Clean restaurant and maintain clean work areas
- Trained new staff on menu knowledge and customer service best practices
HOSTESS/ TRAINER/ FOUNTAIN SERVER/ SERVER
Farrell's Ice Cream Parlour
07.2012 - 07.2016
- Processed food orders in person and over the phone
- Processed guest transactions and was responsible for cash handling
- Provided excellent customer service in a fast-paced dining environment, ensuring guest satisfaction and quick seating arrangements.
- Assisted in managing reservation systems and maintaining accurate waitlists
- Maintained cleanliness and organization of the dining area and service stations
- Trained new staff on restaurant procedures and customer service best practices
Education
EMERGENCY MEDICAL SERVICES
Rio Hondo College
HIGH SCHOOL DIPLOMA - undefined
El Rancho High School
Skills
Excellent Communication, interpersonal and organizational skills
Server
Customer Service
Bartending
Host / Hostess
Teamwork
Time Management
Training
Personal Information
Title: CANDY MAKER
Timeline
CANDY MAKER / CANDY LEAD
Disneyland
06.2023 - Current
BARTENDER / SERVER / TRAINER
The Quality Inn Hotel
10.2019 - 06.2024
SERVER/ TRAINER
Buffalo Wild Wings
06.2016 - 11.2017
HOSTESS/ TRAINER/ FOUNTAIN SERVER/ SERVER
Farrell's Ice Cream Parlour
07.2012 - 07.2016
HIGH SCHOOL DIPLOMA - undefined
El Rancho High School
EMERGENCY MEDICAL SERVICES
Rio Hondo College