Valerie Coughlin
Longview,TX
Summary
Dedicated and adaptable workerwith a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Loves to travel and make friends in the work environment as well as in personal life.
Overview
2
2
years of professional experience
Work History
Lawn Care Assistant
Kimberly's Lawn Care
Longview, TX
09.2024 - Current
- Utilized hand tools such as shovels, rakes, hoes and pruners to complete landscape tasks.
- Cleaned up debris after completing lawn care tasks in a timely manner.
- Followed safety protocols while using hazardous chemicals such as fertilizers or insecticides.
- Raked leaves off grassy areas during fall season in preparation for winter months.
- Assisted with the installation of sod, trees, shrubs and other plants.
- Operated landscaping equipment including mowers, trimmers and blowers safely and efficiently.
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
- Maintained cleanliness and organization of work areas, tools, and equipment.
Customer Service Associate
Walgreens Boots Alliance Inc.
Longview, Texas
09.2024 - 11.2024
- Maintained knowledge of current sales promotions and new product releases.
- Kept work area neat, clean, and well-stocked at all times.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Provided information about products and services available to customers.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Answered phone calls from customers promptly and courteously.
- Greeted customers and identified their needs.
Volunteer
Graciously Broken Ministries
Longview , Texas
03.2023 - 07.2023
- Provided guidance and support to fellow volunteers during their shifts.
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Attended weekly meetings to discuss progress and future initiatives.
- Assisted with fundraising efforts, including event planning and donor outreach.
Customer Service Representative
7/11 Convenience Store
Georgetown, Texas
09.2022 - 01.2023
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed positive relationships with customers through friendly interactions.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Front of House Employee
The Pitt BBQ
Georgetown, Texas
09.2022 - 01.2023
- Provided take-out services to customers who preferred to dine offsite.
- Informed customers of daily specials, menu items, and restaurant policies.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Performed opening and closing duties such as counting money, organizing supplies.
- Greeted customers and provided friendly customer service.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Resolved any customer complaints or issues promptly with professionalism.
Education
Some College (No Degree) - Computer Science/ Cyber Security
Kilgore College
Kilgore, TXSkills
- Basic landscaping
- Garden design
- Leaf blowing
- Debris removal
Timeline
Lawn Care Assistant
Kimberly's Lawn Care
09.2024 - Current
Customer Service Associate
Walgreens Boots Alliance Inc.
09.2024 - 11.2024
Volunteer
Graciously Broken Ministries
03.2023 - 07.2023
Customer Service Representative
7/11 Convenience Store
09.2022 - 01.2023
Front of House Employee
The Pitt BBQ
09.2022 - 01.2023
Some College (No Degree) - Computer Science/ Cyber Security
Kilgore College