Valerie Cunningham
Granbury,TX
Summary
Hard working, quick learner with decades of experience in various occupations: business owner, accounting, real estate, high school teacher, personal banker and management.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bank of America
Lake Worth, TX
06.2024 - Current
- Resolved customer complaints in a timely manner by providing appropriate solutions or alternatives.
- Verified accuracy of customer information and documents to ensure compliance with bank regulations.
- Monitored daily operations of the branch, including staff management, customer service and security protocols.
Relationship Banker
Bank of America
Fort Worth, TX
08.2022 - 06.2024
- Advised customers on bank products, services and financial planning options.
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
- Collaborated with mortgage and wealth management partners to assist customers with specialized needs.
Cashier/Customer Service Representative
Lowe's
Fort Worth, TX
04.2022 - 10.2022
- Operated cash register, collected payments and provided accurate change.
- Recommended complementary and discounted items to customers to increase sales.
- Processed refunds for worn, damaged and broken merchandise.
Co-Owner/Operator
Celebration Yard Signs
Tyler, TX
09.2020 - 07.2021
- Provided exceptional customer experiences, delivering products based on customer's desired needs.
- Answered telephones to assist customers and resolve issues.
- Processed payments by accepting cash, checks, and credit card payments.
Accounts Payable Administrator
Hudson Golf Shop
Tyler, TX
04.2003 - 07.2021
- Reconciled accounts payable documents, including invoices to facilitate payments.
- Produced financial reports to inform management of financial operations.
- Liaised with vendors to discuss account payments and clarify invoice information.
Education
Bachelor of Science - Kinesiology/English
Texas A&M University - Commerce
Commerce, TX05.1995
Certification
- Texas Teacher Certificate: English, PE, Health, Dance-Current
- Texas Licensed Real Estate Agent-Inactive
Timeline
Assistant Manager
Bank of America
06.2024 - Current
Relationship Banker
Bank of America
08.2022 - 06.2024
Cashier/Customer Service Representative
Lowe's
04.2022 - 10.2022
Co-Owner/Operator
Celebration Yard Signs
09.2020 - 07.2021
Accounts Payable Administrator
Hudson Golf Shop
04.2003 - 07.2021
Bachelor of Science - Kinesiology/English
Texas A&M University - Commerce
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