Valerie De Boer
Wheatland,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Office Manager
Cooks Portable Toilets
Sheridan, CA
11.2022 - 02.2024
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained filing system for records, correspondence and other documents.
- Developed and implemented office policies and procedures.
Customer Service Representative
Anixter Inc.
Roseville
02.2017 - 11.2021
- Conducted regular follow-up calls with customers after resolving their issues.
- Implemented innovative methods for streamlining the customer service process.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Collaborated with other departments to ensure accurate fulfillment of orders.
- Maintained detailed records of shipments, including tracking numbers and destinations.
Purchase Executive
Northern Video Systems
Rocklin
04.2007 - 11.2017
- Maintained accurate records of all purchase orders, invoices, contracts and related documents.
- Evaluated vendor quotes against established criteria such as price, quality level, delivery timescales and service levels.
- Developed relationships with key vendors to facilitate efficient communication and collaboration for procurement activities.
- Sourced new vendors for purchasing needs.
Education
Medical Administrative Assistant - Medical Assisting
Carrington College California - Sacramento
Sacramento, CA04-2022
Skills
- Strong work ethic
- Dependability
- Dedicated
- Efficient
- Self-motivated
- Results-oriented
- Excellent customer service
- Communication skills
- Excellent organizational skills
- Ability to improve work processes
- Team oriented
- Ability to multi-task
- Effective time manager
References
Professional and Personal References Available Upon Request
Timeline
Office Manager
Cooks Portable Toilets
11.2022 - 02.2024
Customer Service Representative
Anixter Inc.
02.2017 - 11.2021
Purchase Executive
Northern Video Systems
04.2007 - 11.2017
Medical Administrative Assistant - Medical Assisting
Carrington College California - Sacramento
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