Dynamic and results-driven professional with experience at Victoria Secret, excelling in customer service and relationship building. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining store appearance, fostering a welcoming environment that encourages repeat business.
Hi, I’m
Valerie De La Torre
Lancaster ,CA
Summary
Overview
2022
years of professional experience
Work History
Victoria Secret
Sales Associate
Job overview
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Patty Bedoe
Caregiver
03.2018 - 08.2021
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
Glendale High SchoolGlendale, CA
Diploma
06.2008
University Overview
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Caregiver
Patty Bedoe
03.2018 - 08.2021
Sales Associate
Victoria Secret
Glendale High School
Diploma
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