Valerie DeVera
43426 Lindenwood St,CA
Summary
Experienced in a fast-paced, customer-focused golf setting, transitioning into a new industry. Proficient in communication, adept at anticipating needs for a positive customer experience. Excited to apply skills in a dynamic role with a strong work ethic and passion for organization. Seeking an entry-level Caddie/Food Runner position to contribute to team success. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability. Committed to driving team success and organizational growth. Pursuing a full-time role that presents professional challenges, leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Caddie/Food Runner
TopGolf
10 Topgolf Dr, San Jose
09.2024 - 06.2025
- Assisted players in improving game play.
- Taught players and team members about game and performance strategies.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Cashier
McDonald's
1795 Landess Ave, Milpitas
08.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Milpitas High School
Milpitas, CA06.2024
Skills
- Patience and perseverance
- Professionalism and discretion
- Goal setting assistance
- Equipment management
- Player motivation
- Course management expertise
- Hospitality and accommodation
- Positive attitude
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- Flexibility
- Effective communication
- Active listening
- Adaptability and flexibility
Timeline
Caddie/Food Runner
TopGolf
09.2024 - 06.2025
Cashier
McDonald's
08.2022 - 05.2023
Milpitas High School