Valerie DiSiena Eason
Pittsfield
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
26
26
years of professional experience
Work History
Registered Nurse
Berkshire Plastic Surgery Center and Resconstructive Surgery Center
08.2024 - Current
- Utilized sterile techniques and infection-control guidelines to maintain clean and safe environment.
- Performed pre-operative assessments to prepare patients for surgery.
- Enhanced patient safety by implementing strict adherence to surgical protocols and guidelines.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Collected, labeled, and transported specimens and delivered to lab for testing.
Pediatric Population Nurse
Community Health Programs
10.2023 - 06.2024
- Leveraged strong time management skills to balance a high caseload while maintaining exceptional patient care standards.
- Performed telephone triage on pediatric patients
- Interacted with child welfare personnel and social workers in cases involving concerns about overall well-being.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies for complex pediatric cases.
Registered Charge Nurse, Emergency Department
Berkshire Medical Center
07.2012 - 06.2023
- Facilitated effective communication between physicians, patients, families, and other healthcare professionals to ensure optimal patient outcomes.
- Enhanced teamwork within the nursing staff through regular communication and collaboration.
- Managed emergency department operations, ensuring adequate staffing levels and appropriate allocation of resources.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Triage Liaison
Berkshire Medical Center
09.2010 - 07.2012
- Ensured patients in the waiting room were informed of wait status and reasons for delays.
- Facilitated communication between patients, families and staff.
- Completed periodic rounding of the waiting room and examination rooms to assess satisfaction and comfort level of patients and/or family members. Provided any follow-up needed.
- Escorted patients/families to examination rooms.
Admitting Registration
Berkshire Medical Center
02.2000 - 09.2010
- Maintained direct involvement by interviewing patients to gather demographic data, account information and validate insurance coverage.
- Provided excellent customer service to all patients and their families.
Education
Bachelor of Science - Nursing
Our Lady of Elms
Chicopee, MA05-2019
Associate of Science - Nursing
Maria College
Albany, NY05-2012
Skills
- Patient assessments
- Emergency triage
- Critical thinking
- Acute care expertise
- Pediatric emergency assessment, recognition and stabilization
- CPR/AED
- Monitoring vital signs
- Patient and family advocacy
- Privacy and confidentiality
Timeline
Registered Nurse
Berkshire Plastic Surgery Center and Resconstructive Surgery Center
08.2024 - Current
Pediatric Population Nurse
Community Health Programs
10.2023 - 06.2024
Registered Charge Nurse, Emergency Department
Berkshire Medical Center
07.2012 - 06.2023
Triage Liaison
Berkshire Medical Center
09.2010 - 07.2012
Admitting Registration
Berkshire Medical Center
02.2000 - 09.2010
Bachelor of Science - Nursing
Our Lady of Elms
Associate of Science - Nursing
Maria College
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