Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Valerie Duque

Santa Cruz,CA

Summary

Decisive leader with over 10 years of experience driving company growth through creative and innovative marketing strategies and cross-functional communication tactics. Resourceful and adaptive team builder skilled at analyzing market trends and customer needs to develop highly-effective and targeted branding campaigns. Key account manager and strategic thinker.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Marketing Specialist

“Growing Up in Santa Cruz” Magazine
08.2024 - 08.2025
  • Provided market research, campaign planning and creative development to help businesses achieve their marketing goals.
  • Created customized marketing materials to increase product awareness.
  • Door to door sales and cold calling prospects.
  • Developed media plans and oversaw ad placement.

Studio Manager

SPENGA Fitness
04.2023 - 06.2025
  • Responsible for ensuring all team members reach sales goals, customer service standards, and are held accountable for daily lead generation/prospecting activities
  • Ensured all studio operations are running efficiently and effectively.
  • Resolved all client issues and ensured client recognition
  • Assist with a system of tracking repairs and returns.

General Manager

The Gap
06.2021 - 03.2022
  • Led all company best practices and maximized productivity by minimizing steps while working.
  • Analyzed Store reports to evaluate controllable expenses and overall Store performance.
  • Addressed any variance to Company standards with an appropriate action plan, partnering with the District Manager as needed.
  • Ensured proper scheduling of Associates to meet business objectives.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

General Manager

Ross Dress for Less
01.2020 - 07.2021
  • Recruited, hired and developed people to drive a culture of high performance and engagement
  • Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
  • Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
  • Adapt team priorities to respond to customer and business partner needs
  • Provide front line supervision to the operational, service or administrative team

District Sales Manager

Spencer’s Gifts/ Spirit Halloween
06.2019 - 11.2019
  • Managed trained and developed teams at 4 different stores.
  • Supported high volume sales, payroll and operations.
  • Led a team to build, merchandise and break down 4 Halloween super stores.
  • Managed trained and developed teams at 4 different stores.
  • Supported high volume sales, payroll and operations.
  • Managed 4 inventory counts and product pack up.

District Sales Manager

Advantage Solutions/Target Beauty Concierge
05.2015 - 07.2018
  • Managed the beauty concierges in 18 Target locations.
  • Recruited, onboarded and trained new hires following state regulations.
  • Ensured all associates are trained and developed following company policy.
  • Managed payroll and time punches.
  • I led by example greeting guests in the beauty section and educating them on beauty products.

Education

Masters of Business Innovation - Project Management

University of Silicon Valley
San Jose, CA
04.2024

Bachelors of Science - Marketing, International Business

San Francisco State University
08.2005

Skills

  • 15 years of Management and Sales Experience
  • Inside/Outside, B2B, B2C
  • Promotional planning
  • Sales strategies
  • Business negotiations
  • Client needs assessment
  • Business development

Accomplishments

  • Trained and developed teams up to 250+ members.
  • Achieved successful new store openings for 6 companies in a variety of industries including: Retail, Beauty and Fitness.

Certification

  • Grant Writing for Nonprofits and Freelancers, Udemy 2025
  • Advanced Grant Writing, Udemy 2025
  • Professional Counseling, Udemy 2024
  • Professional Addiction Counseling, Udemy 2024
  • Drug, Alcohol, Substances Addiction: Psychology Certificate, Udemy 2024
  • Addictive Behavior, Diagnosis and Treatment, Psychology Certificate, Udemy 2024

Languages

Spanish
Limited Working

Timeline

Marketing Specialist

“Growing Up in Santa Cruz” Magazine
08.2024 - 08.2025

Studio Manager

SPENGA Fitness
04.2023 - 06.2025

General Manager

The Gap
06.2021 - 03.2022

General Manager

Ross Dress for Less
01.2020 - 07.2021

District Sales Manager

Spencer’s Gifts/ Spirit Halloween
06.2019 - 11.2019

District Sales Manager

Advantage Solutions/Target Beauty Concierge
05.2015 - 07.2018

Bachelors of Science - Marketing, International Business

San Francisco State University

Masters of Business Innovation - Project Management

University of Silicon Valley

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