Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valerie Earl

Orlando,FL

Summary

Versatile professional adept at handling multiple responsibilities with a positive demeanor. Expertise in customer service, computer skills, and teamwork fosters productive interactions with visitors and vendors. Efficient in organizing check-in/check-out procedures and aligning services with team members. Proven multitasking and communication skills drive successful outcomes in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Host

First Watch
Orlando, FL
12.2023 - Current
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Processed payments from customers using a POS system.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Sales Associate

Lush Fresh Handmade Cosmetics
Orlando, FL
05.2021 - 06.2023
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Adhered to company initiatives and achieved established goals.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Upsold additional items based on customer interests and needs.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Associate of Arts - General Studies

Valencia College
Orlando, FL
05-2023

Skills

  • Customer service
  • Effective communication
  • Task prioritization
  • Effective multitasking
  • Collaborative teamwork
  • Solution-oriented mindset
  • Composure under pressure
  • Upselling techniques
  • Analytical thinking
  • Positive and professional

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Host

First Watch
12.2023 - Current

Sales Associate

Lush Fresh Handmade Cosmetics
05.2021 - 06.2023

Associate of Arts - General Studies

Valencia College

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