Summary
Overview
Work History
Education
Skills
Certification
kitty hawk award
Timeline
Generic

Valerie Eglen

Lancaster,CA

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hostess and Food Runner

Outback Steakhouse
12.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Hostess

Gino’s Italian Restaurant
03.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Delivering food in timely matter

Busser/Server Assistant

Coachs Sports Bar And Grill
04.2020 - 02.2021
  • Managed customer deliveries and assisted with carrying out orders to promote costumer satisfaction.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.

Education

Associate In Business - General Business

Antelope Valley College
Lancaster, CA
08.2022

High School Diploma -

Lancaster High School
Lancaster, CA
06.2020

Skills

  • Silverware and Glassware Restocking
  • Safe Food Handling
  • Clear Communication
  • Team Leadership
  • Flexible and Adaptable
  • Food Service
  • Conflict Resolution
  • Social with Customers and Staff
  • Table Bussing
  • Guest Greeting and Seating
  • Server Support

Certification

  • ServSafe

kitty hawk award

i received an award from high school for being in jrotc

Timeline

Hostess and Food Runner

Outback Steakhouse
12.2023 - Current

Hostess

Gino’s Italian Restaurant
03.2022 - Current

Busser/Server Assistant

Coachs Sports Bar And Grill
04.2020 - 02.2021

Associate In Business - General Business

Antelope Valley College

High School Diploma -

Lancaster High School
Valerie Eglen