Valerie Elder
The Bronx,NY
Summary
Proven leader in office management, adept at enhancing team productivity and reducing errors by over 30% at H & H Medical Center. Specializes in document control and effective leadership, ensuring seamless coordination and superior customer service. Expert in streamlining processes and fostering interdepartmental communication for improved operational efficiency. Organized simultaneous office functions and direct administrative personnel to meet needs of Medical professionals. Performance-oriented and driven with in-depth understanding office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clerical Supervisor
H & H Medical Center
08.2020 - Current
- Coordinated large-scale events such as conferences and workshops by securing venues, managing logistics, and overseeing budgets.
- Coordinated training, evaluated employees' work and corrected problems with clerical team.
- Developed comprehensive training materials to support onboarding of new clerical staff, ensuring a smooth transition into their roles.
- Enhanced team productivity by delegating tasks, setting priorities, and monitoring progress.
- Reduced errors in document processing by implementing thorough quality control checks.
- Managed maintenance and upkeep of copiers, printers and typewriters.
- Collaborated with other departments on special projects requiring clerical support or expertise in office management processes.
Clerical Administrator
North Central Bronx Hospital
04.2017 - 08.2020
- Served as a reliable point of contact for clients and customers, providing exceptional service while addressing their needs efficiently.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Improved communication within the team by regularly updating shared calendars and scheduling meetings.
- Organized company events, ensuring seamless execution from planning through completion.
- Facilitated smooth interdepartmental communication through timely report submissions ensuring faster response times.
Clerical Associate
Mount Sinai School Of Medicine
04.2013 - 09.2019
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
- Developed correspondence letters, memos, and emails.
Education
Associate of Applied Science - Medical Technology
Interboro Institute
New York, NYHigh School Diploma -
Norman Thomas High
111 E 33rd Street06.1990
Skills
- Effective Leadership
- Team Management
- Task Delegation
- Document Control
- Customer Service
- Clear oral/written communication
- Office Administration
- Employee Supervision
- Data Entry
- Office Management
- Administrative Support
- Scheduling Coordination
Certification
- Customer Service, North Central Hospital
- Summa Cum Laude -Medical Technology
Timeline
Clerical Supervisor
H & H Medical Center
08.2020 - Current
Clerical Administrator
North Central Bronx Hospital
04.2017 - 08.2020
Clerical Associate
Mount Sinai School Of Medicine
04.2013 - 09.2019
Associate of Applied Science - Medical Technology
Interboro Institute
High School Diploma -
Norman Thomas High
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