Valerie Farbman
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Teller
Georgia’s Own Credit Union
07.2022 - Current
- Receives and processes financial transactions including deposits, withdrawals, check cashing, loan/credit card payments and advances, cash advances, issuing savings/cashier’s checks, and redeeming savings bonds
- Performs a variety of miscellaneous tasks including balancing ATM, executing branch capture, completing branch recap, maintenance of member accounts, and processing night depository transactions
- Personally maintains a balancing record in accordance with the teller balance standards
- Effectively follows security procedures, handle/direct problems, complaints, and special situations
- Initiates conversations with members to uncover their financial needs, cross-sells Credit Union products and services, and makes appropriate referrals to business partners to meet both personal referral goals
- Provides an exceptional member experience with all member interactions
- Informing members of general information concerning accounts, promotions, contests and credit union happenings
- Processing savings withdrawals or transfers via PC
- Transferring funds to and from checking account at member’s request
- Assisting members in ordering checks
- Creating new replacement ATM card for members
- Creating travel notice when member uses debit card abroad.
Salon Manager
Dea Salon and Boutique
04.2019 - 02.2022
- Reported to owner information regarding budget needs, staffing changes, inventory issues and salon upkeep
- Handled finances such as counting and closing cash drawers
- Oversaw salon conditions in terms of appearance, cleanliness, and safety
- Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system
- Customer relations including greeting clients, client check-in and updating client contact information and scheduling future appointments
- Assisted in performing professional services such as washing, coloring, and styling
- Inventory and Product Management in house and online, as well as scheduling and meeting with product reps
- Managed employees’ schedules and performance, weekly review and follow up on clients’ scheduled appointments.
Salon Manager
Dunwoody Hair Studio
11.2016 - 09.2017
- Maintained the cleanliness and organization of the salon
- Management of Salon Employees including daily schedules and requested time off
- Greeted and checked in/out clients; booked appointments and answered phones
- Placed product/supply orders and managed inventory
- Responsible for cash register transactions and cash balancing
- Collected and deposited funds to financial institutions
- Balanced multiple clients inquiries and tasks, prioritizing by importance
- Sorted and distributed incoming communication data, including faxes, letters, and emails.
Event Planner/Administrative Assistant (Paid Internship)
Pure Red Events
05.2015 - 09.2017
- Management, organization, and execution of special events
- Vendor coordination
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Contract writing and negotiations with clients
- Walkthrough of potential venues with clientele.
Store Manager
Florist at Windward by Gift Impressions
06.2014 - 02.2016
- Provided exceptional customer service by greeting customers warmly, answering questions about products and services, and offering suggestions when needed.
- Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
- Enhanced customer satisfaction by creating visually-appealing floral arrangements tailored to individual preferences.
- Processed customer orders accurately and efficiently, contributing to increased sales revenue.
- Supported in-store sales promotions, frequently engaging in product upsell activities.
- Assisted clients with custom requests by listening attentively to their needs, making appropriate recommendations based on personal tastes or event themes.
Administrative Assistant/Doctor’s Assistant
Renaissance Chiropractic Health Center
05.2011 - 05.2014
- Reception area management: greeting patients and answering phones
- Appointment scheduling and payment processing
- Inventory assessment of office supplies and placement of new orders
- Copy making and processing of all incoming/outgoing faxes
- Organization of confidential patient files
- Write up of reports as dictated by the doctor
- Assisted doctor with physical therapy modalities
- Handled and prepared medical claims.
Education
Kaplan University Online
08.2016
Georgia Perimeter College
05.2013
Skills
- Microsoft Office
- Google Drive and Spreadsheets
- Quality Assurance
- Bilingual in Russian
- Canva
- Strong Work Ethic
- Relationship Building and Management
- Interpersonal Skills
- Sales and Cross-selling
- Problem Solving Abilities
- Creativity
- Attention to Detail
Certification
- Australian Work Visa, 09/01/17- 05/01/18
- Quality Assurance Internship, 03/01/21- 05/01/22
- Quality Assurance Certification
- CPR/First Aid Certified June 2023
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Limited Working
References
References available upon request.
Timeline
Teller
Georgia’s Own Credit Union
07.2022 - Current
Salon Manager
Dea Salon and Boutique
04.2019 - 02.2022
Salon Manager
Dunwoody Hair Studio
11.2016 - 09.2017
Event Planner/Administrative Assistant (Paid Internship)
Pure Red Events
05.2015 - 09.2017
Store Manager
Florist at Windward by Gift Impressions
06.2014 - 02.2016
Administrative Assistant/Doctor’s Assistant
Renaissance Chiropractic Health Center
05.2011 - 05.2014
Kaplan University Online
Georgia Perimeter College
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