Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valerie Fields

Marietta,GA

Summary

A highly experienced Store Manager with 20 years of experience in inventory control, cash control and store opening and closing procedures. Proven ability to successfully manage store employees in a fast-paced environment through proactive communication and positive feedback. Experienced in completing point of sale opening and closing procedures with accuracy and efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Evening Manager

Food Lion
07.2021 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained accurate delivery, sales and inventory records for good stock management.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Managed 50 employees in delivering smooth, productive night shift operations5

Assistant Store Manager

Kroger Corporation
06.2012 - 04.2020
  • Analyzed and interpreted store trends to facilitate planning.
  • Devised and deployed processes to boost long-term business success and increase profit levels.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented loss prevention tactics to deter thefts while maintaining welcoming environment for all customers.

Customer Marketing Advisor

Bank Of America
02.2008 - 09.2011
    • Processed various new and existing ATM bank and debit card fraud disputes.
    • Demonstrated excellent communications skills in resolving product and consumer complaints
    • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
    • Enhanced client satisfaction by providing expert financial advice and personalized investment strategies.
    • Contributed insights during team meetings aimed at optimizing firm-wide processes and procedures for increased efficiency.
    • Monitored customer service operations to confirm compliance with quality standards.
    • Anticipated responses and prepared clear and articulate answers.

Education

Marketing & Management

Savannah Technical College
Savannah, GA

Skills

  • Business Leadership
  • Sales Promotion
  • Team Leadership
  • Performance Assessment
  • Warehouse Organization
  • Managing Operations and Efficiency
  • Bank Deposit Preparation
  • Food and beverage knowledge
  • Facility Maintenance

Certification

National Registry of Food Safety Professionals - Certificate No. 21879730

Issue Date: October 6,2022 Expiration: October 6, 2027

Timeline

Evening Manager

Food Lion
07.2021 - Current

Assistant Store Manager

Kroger Corporation
06.2012 - 04.2020

Customer Marketing Advisor

Bank Of America
02.2008 - 09.2011

Marketing & Management

Savannah Technical College

Similar Profiles

CREATE PROFILE
Valerie Fields