Summary
Overview
Work History
Education
Skills
Certification
Timeline
Valerie Flores

Valerie Flores

San Diego,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Clerk

Pure Look Inc.
San Diego, CA
06.2023 - Current
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Compared and verified identifying information of outgoing shipments.
  • Weighed mail to determine correct postage.
  • Utilized automated systems for tracking shipments and updating databases with pertinent information.
  • Prepared bills of lading for each shipment leaving the facility ensuring all necessary paperwork was completed accurately.

Fulfillment Technician 2

Curology
San Diego, CA
04.2020 - 05.2022
  • Packaged products according to customer specifications.
  • Ensured proper labeling of containers prior to shipment.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Accepted, processed and quickly filled orders.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Assistant Store Manager

Payless Shoe source
Newburgh, NY
08.2018 - 06.2019
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Customer Service Specialist

Target
Newburgh, NY
09.2015 - 05.2018
  • Processed customer returns and exchanges in accordance with store policy.
  • Assisted customers with resolving issues related to their return or exchange, such as locating receipts.
  • Promoted store loyalty programs by offering discounts on future purchases when appropriate.
  • Provided superior customer service by addressing questions promptly and courteously.
  • Followed policies and procedures to meet or exceed established performance requirements.

Education

High School Diploma -

Wallkill Senior High School, Wallkill, NY
06.2014

Some College (No Degree) - Medical Assisting

Auburn University, Auburn, AL
04.2020

Skills

  • Self-Motivated and Independent
  • Effective Communication
  • Organization and Prioritization
  • Punctual and Reliable
  • Microsoft Office Suite
  • Interpersonal Skills
  • Records Management
  • Teamwork and Cooperation
  • Inspection and Quality Control
  • Attention to Detail

Certification

  • Certified Clinical Medical Assistant (CCMA) - Obtained by NHA; May 2020

Timeline

Shipping and Receiving Clerk - Pure Look Inc.
06.2023 - Current
Fulfillment Technician 2 - Curology
04.2020 - 05.2022
Assistant Store Manager - Payless Shoe source
08.2018 - 06.2019
Customer Service Specialist - Target
09.2015 - 05.2018
Wallkill Senior High School - High School Diploma,
Auburn University - Some College (No Degree), Medical Assisting
Valerie Flores